Admin Support | Coventry and Warwickshire Partnership NHS Trust

Coventry and Warwickshire Partnership Trust; Nuneaton and Bedworth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider is looking for an enthusiastic Full Time Admin Support at the CAMHS in Nuneaton. The role involves providing comprehensive administrative support to the team, managing electronic patient records, and assisting with appointments. Previous office experience and excellent customer service skills are essential. The position offers generous annual leave, extensive development opportunities, and various employee benefits.

Benefits

Generous annual leave

Learning and development opportunities

Salary sacrifice schemes

Discounts with retailers

Wellbeing support

Qualifications

• Previous office experience is essential for handling various tasks.
• Excellent customer service skills are crucial due to the nature of calls.
• Able to manage and prioritise own workload effectively.

Responsibilities

• Provide comprehensive administrative support to clinicians and managers.
• Manage electronic patient records and book appointments.
• Support reception at Whitestone Clinic by greeting patients.

Skills

Customer service skills

Multitasking

Data input accuracy

Teamwork

Tools

Microsoft Word

Microsoft Excel

Electronic mail

Job description

Full Time Admin Support – CAMHS, Whitestone Clinic, Nuneaton

Full Time Admin Support based at CAMHS, Whitestone Clinic, Nuneaton, CV11 4SG.

Coventry and Warwickshire Partnership Trust are seeking an enthusiastic and self‑motivated individual with a comprehensive understanding of working as a busy Admin Support to join our CAMHS admin teams.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

Responsibilities

• Provide efficient and comprehensive administrative support to the CAMHS admin teams, clinicians and managers.
• Take telephone calls, input data, manage electronic patient records, and make or reschedule clinic or group booking appointments.
• Support our reception team at Whitestone Clinic in greeting patients and visitors to the service.
• Deal with sensitive enquiries in a confidential manner.

Qualifications & Experience

• Previous office experience and excellent customer service skills due to the nature of the calls received.
• Computer literate in Word, Excel and electronic mail with excellent accuracy in data input.
• Ability to multitask, manage and prioritise own workload, and work both independently and as part of a team.
• Positive approach to change, supportive of service improvements, able to build effective working relationships, be approachable and accessible, with a flexible approach to work.
• Able to travel between sites within the local area on occasions, if asked to.
• Standard DBS check required; applicant responsible for financing this.

Benefits

• Generous annual leave entitlement which increases during your time with us.
• Excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.
• Salary sacrifice schemes for lease car/vehicle, Cycle to Work, home and electronics, gym membership and more.
• Discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes.
• Wellbeing support, including an in‑house counselling service, external helpline and more.
• Staff networks and support groups.

This advert closes on Thursday 11 Dec 2025.