Admin Officer - Darlington Magistrates Court

Virtual Bridges; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A court services organization in Tees Valley is seeking an Administrative Officer on a temporary assignment until February 2026, with a possibility of extension. The role involves a range of administrative tasks, such as preparing case files and assisting court users. Essential qualifications include 5 GCSEs including English and Maths, or NVQ Level II in Business Administration. This is a full-time position paying £12.36 per hour, offering a supportive work environment.

Qualifications

• Minimum of 5 GCSEs including English and Maths, or equivalent.
• NVQ Level II in Business Administration or relevant experience.
• Ability to handle customer enquiries effectively.

Responsibilities

• Prepare paperwork and case bundles for court hearings.
• Draft and process court documents and standard correspondence.
• Handle customer enquiries by phone, email, and in person.
• Maintain records and manage files using HMCTS systems.
• Support courtroom operations and monitor case progress.

Skills

General administrative tasks

Customer service

Data entry

Document management

Teamwork

Education

5 GCSEs (A*–C) including English and Maths

NVQ Level II in Business Administration

Relevant administrative experience

Job description

Job Title & Location

Administrative Officer (Temporary Assignment) at Darlington Magistrates Court.

Contract

Until February 2026 – possibility of extension.

Pay

£12.36 per hour.

About the Role

As an Administrative Officer you will be part of a supportive team performing a wide range of general administrative tasks. This includes preparing case files, scheduling hearings, assisting court users and managing documents to ensure cases progress efficiently through the courts and tribunals.

Key Responsibilities

• Preparing paperwork and case bundles for court hearings, meetings and tribunals.
• Drafting and processing court documents, orders and standard correspondence.
• Handling customer enquiries by phone, email and in person.
• Inputting data, maintaining records and managing files using HMCTS systems.
• Supporting courtroom operations – including clerking, listing and rota management.
• Monitoring case progress, verifying information and updating databases.
• Booking rooms, preparing meeting materials and assisting with internal training sessions.
• Participating in daily team meetings and contributing to problem‑solving activities.
• Working flexibly across functions and supporting with additional roles as needed (e.g., Jury Bailiff Officer, Health & Safety representative).

Essential Qualifications

• 5 GCSEs (A*–C or equivalent), including English and Maths;
• OR NVQ Level II in Business Administration;
• OR relevant administrative experience.

Eligibility & Diversity

Brook Street is proud to support the Armed Forces Covenant. We guarantee interviews to veterans or spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, we offer a guaranteed interview with a PSR Sourcer. If you identify as a candidate with a disability and/or a veteran or military spouse/partner, please register your interest on the Brook Street website and state the role you are interested in. We are committed to engaging with you.

How to Apply

Please visit the Brook Street website to register your interest for this position.