Admin Officer

Brook Street NMR; Ipswich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A public sector recruitment agency is seeking an Admin Officer for HM Courts & Tribunals Service in Ipswich. The role involves supporting the court's daily operations by managing case files, handling communications, and ensuring office tasks are completed efficiently. Candidates should have a strong background in administration, excellent communication skills, and the ability to thrive in a fast-paced environment. This is a full-time, temporary position with remuneration at £12.36 per hour.

Benefits

Weekly pay

Paid holiday entitlement

Access to a pension scheme

Free on-site parking

Access to kitchen and quiet break areas

Valuable experience in the public sector

Qualifications

• Previous experience in an administrative role.
• Confident using Microsoft Office and managing shared inboxes.
• Ability to manage a high workload and prioritize tasks.

Responsibilities

• Progress cases through the court / tribunal system.
• Handle inbound and outbound calls professionally.
• Maintain records and case files accurately.

Skills

Microsoft Office proficiency

Strong communication skills

Customer service skills

Attention to detail

Organizational skills

Time-management skills

Job description

Job Description

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Job Title

Admin Officer

Location

HMCTS Ipswich - Fully Office-Based

Salary

£12.36 per hour

Working Hours

Full Time - Monday to Friday, 9:00 AM to 5:00 PM (37 hours per week)

Contract Type

Temporary (with strong likelihood of extension)

If you're looking for a rewarding opportunity to work within the Public Sector, we are recruiting on behalf of our client at HMCTS Ipswich Court for a Full-Time Admin Officer.

This is a key position supporting the day-to-day running of the court. You'll be part of a fast-paced team helping ensure proceedings are well-organised and run smoothly.

Key Responsibilities

• Progress cases through the court / tribunal system
• Support various court functions by following established guidelines
• Handle inbound and outbound calls professionally
• Manage and respond to email correspondence
• Create, update, and maintain records and case files
• Input accurate data into internal systems
• Prepare and organise paperwork for hearings and meetings
• General administrative tasks such as scanning, filing, and managing documents
• Book and prepare meeting rooms
• Respond to queries from internal and external stakeholders
• Remain professional, calm, and proactive in a busy office environment

Requirements

• Previous experience in an administrative role
• Confident using Microsoft Office and managing shared inboxes
• Strong communication and customer service skills
• Excellent attention to detail and accuracy
• Ability to manage a high workload and prioritise tasks
• Comfortable working in a fast‑paced, evolving environment
• Strong organisational and time-management skills

Benefits

• Weekly pay
• Paid holiday entitlement
• Access to a pension scheme
• Free on-site parking
• Access to kitchen and quiet break areas
• Valuable experience in the public sector

If this sounds like the right role for you, we'd love to hear from you! Please apply for the role online today, and if you are shortlisted, we will aim to contact you within 5 Days.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses / partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and / or as a veteran or spouse / partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.