Admin & Clerical Support Secretary - Critical Care

EAST LANCASHIRE HOSPITALS NHS TRUST; Lancashire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A healthcare provider in East Lancashire is seeking a Band 3 secretary for a 12-month temporary contract within their critical care team. This role includes administrative tasks such as drafting patient communication, inputting clinic data, and producing reports vital for operational meetings. Ideal candidates will possess strong communication and computer skills, along with relevant experience. Join a diverse team dedicated to high-quality patient care and support.

Qualifications

• Experience in a similar role.
• Demonstrated flexibility and willingness to develop knowledge and skills.

Responsibilities

• Manage day-to-day administration and document preparation.
• Draft and send follow-up letters to patients.
• Input data onto SharePoint and collect patient information.
• Take minutes for various meetings.
• Produce KPI and mortality reports.
• Provide support to clinicians and the care team.

Skills

Basic computer skills

Strong communication skills

High standard of accurate documentation

Ability to work efficiently with minimal supervision

Job description

Overview

The critical Care team at ELHT is looking to appoint a Band 3 secretary for a 12-month temporary contract. The successful candidate will join a vibrant, diverse and motivated multidisciplinary team in the 28-bed critical care unit – one of the largest in the Lancashire and South Cumbria Network.

Key responsibilities include day-to-day administration, production of confidential documents, writing letters to patients for follow-up and rehab clinic, inputting triage clinics onto the SharePoint page, taking minutes for meetings, producing KPI and mortality reports, and supporting governance and performance analytics.

Responsibilities

• Day-to-day administration and confidential document preparation.
• Drafting and sending letters to patients for follow-up and rehab clinic.
• Inputting triage clinics onto SharePoint and collecting patient data for national platforms.
• Taking minutes for unit, acute-care team and Trust-level meetings.
• Producing KPI reports, advanced analytics and mortality reports for operational meetings.
• Providing secretarial support to clinicians, the matron and acute-care team.

Essential Qualifications

• Basic computer skills.
• Strong communication skills and a high standard of accurate documentation.
• Experience in a similar role.
• Ability to work efficiently with minimal supervision.

Desirable Criteria

• Experience working in a healthcare setting.
• Relevant IT qualifications.
• Demonstrated flexibility and a willingness to develop own knowledge and skills.

Salary and Working Hours

Salary is advertised for full-time hours. For contracts less than 37.5 hours per week, the salary will be pro‑rata. New NHS entrants will normally commence on the first pay point of the relevant band. This vacancy may close before the closing date if sufficient applications are received.

Application Information

• Standardised application forms must be completed and submitted by the deadline.
• Applicants should regularly check the email used for application as the Trust will use it for communication.
• Shortlisting is completed anonymously against the essential criteria.
• Disclosure and Barring Scheme (DBS) will be required for regulated positions; enhanced disclosure costs £55.38 and standard £27.38. In the event of a successful appointment, the candidate will be asked to pay the DBS fee.

Disclosure and Barring Scheme (DBS) Confirmation

The postholder will have access to vulnerable people and is subject to the Rehabilitation of Offenders Act 1974, the 1975 (Amendment) Order, and the 2020 Order. A disclosure to the DBS will be required to check for any previous convictions.

Equal Opportunities and Diversity

We are an equal opportunities employer, committed to improving the working lives of our staff and operating a zero-tolerance policy to aggression, violence, bullying and harassment. We welcome applications from everyone irrespective of ethnic origin, gender, age, gender identity, sexual orientation, religion, marital status, disability or social background. We especially welcome applications from BAME communities.

Trust Information

We currently provide high quality services to over 600,000 people across East Lancashire and surrounding areas, employing over 9,500 staff. Our vision is to be widely recognised for providing safe, personal and effective care.