Admin Assistant/Receptionist

Kent PLC; Maidstone; On-site; GBP 20,000 - 25,000; Part time

Job summary

A mental health services provider in Maidstone is seeking a dedicated Part-Time Admin Assistant/Receptionist to deliver crucial administrative support. You will manage telephone calls, provide reception cover, and assist the clinical team with their duties. The ideal candidate will possess strong organizational skills, communicate effectively with clients and colleagues, and have relevant experience in a community setting. Join us to contribute to better mental health care for the community.

Qualifications

• Experience dealing with colleagues and clients in a friendly, polite manner.
• Ability to manage and accurately type letters and booking of appointments.

Responsibilities

• Managing external telephone calls and providing reception cover.
• Delivering responsive administrative support to the clinical team.
• Accurately typing letters and managing appointment bookings.

Skills

Organisational ability

Friendly and polite communication

Previous relevant experience in community setting

Job description

Overview

We are seeking a highly professional and dedicated Part‑Time Admin Assistant/Receptionist to provide critical administrative support that directly contributes to the smooth delivery of our vital mental health services. This is an opportunity to utilise your organisational ability. The ideal candidate will have experience dealing with colleagues and clients in a friendly, polite manner. Previous relevant experience in a busy community setting would be an advantage.

Responsibilities

• Managing external telephone calls and providing reception cover at the front of house, ensuring a welcoming and reassuring first impression.
• Delivering responsive administrative support directly to the clinical team, enabling them to focus fully on client care.
• Accurately typing letters and managing the efficient booking of appointments to ensure clients receive timely access to services.

About the Trust

We are the Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway. Our teams support adults with a wide range of mental health needs. Because we cover the whole county and both hospital and community settings, we can make care more joined up and easier to access for the 1.8 million people of Kent and Medway. Rated ‘Good’ by the CQC, we care for over 2,000 people in our hospitals and 54,000 in the community each year.

Our Vision

Our vision is simple: We are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. And everything we do is guided by our values caring, inclusive, curious and confident.

Join us

Join us - if you share our passion for better mental health care and want to be part of a team that’s doing well together.