Admin Assistant - Care Home

NHS; Basingstoke; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading care provider in the UK is looking for an Admin Assistant to support residents and managers at their care home. Responsibilities include managing calls, assisting with files, and interacting with residents and their families. Strong multitasking and computer skills are essential, and relevant experience is a plus. Competitive pay and extensive benefits are offered in a vibrant environment.

Benefits

Free training and development

Access to wellbeing support tools

Retail discounts and savings

Employee of the Month rewards

Long Service Awards

Qualifications

• Relevant experience in an administrative or customer-facing position would be an advantage.
• No specific qualifications are required for this role.

Responsibilities

• Answer phones and handle files.
• Meet and greet visitors and engage with residents.
• Support managers in administrative tasks.

Skills

Multitasking

Good computer skills

Confident telephone manner

Strong interpersonal skills

Job description

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to residents. This varied role involves answering phones, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.

Main duties of the job

In this Admin Assistant role, you'll be responsible for a wide range of administrative tasks to help the care home run smoothly. You'll need to demonstrate strong multitasking abilities, good computer skills, and a confident telephone manner. It\'s also important that you have a genuine interest in the residents and their families, as you\'ll be interacting with them regularly.

About us

Barchester Healthcare is a leading provider of care homes and services in the UK. They are committed to delivering high-quality care and support to their residents, with a focus on creating a vibrant and happy environment. The company offers a competitive salary, comprehensive benefits package, and opportunities for professional development.

Job responsibilities

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you\'ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we\'ll need you to answer the phone, handle our files and support our managers. You\'ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you\'ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It\'s also really important that you\'re a people person you\'ll take a genuine interest in our residents and their families. If that sounds like you, we\'ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you\'ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend\' bonus scheme Employee of the Month\' rewards and Long Service Awards\'

And so much more!

If you\'d like to use your administration and people skills in an organisation that provides the quality care you\'d expect for your loved ones, this is a rewarding place to be.

Person Specification

Qualifications

• No specific qualifications are required for this role, but relevant experience in an administrative or customer-facing position would be an advantage. The employer will provide training and support to help you develop the necessary skills and confidence to excel in the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.