Accredited Checking Pharmacy Technician - HMP Norwich

HCRG Care Group; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading community health provider in the UK is seeking an Accredited Checking Pharmacy Technician for HMP Norwich. This role involves delivering safe and high-quality pharmaceutical services, collaborating within a dedicated team, and ensuring compliance with policies. Ideal candidates will have a BTEC or NVQ level 3 in pharmaceutical sciences, be registered with the GPhC, and possess strong interpersonal skills. The company offers a comprehensive benefits package including NHS Pension, on-site parking, and continuous professional development opportunities.

Benefits

NHS Pension

Free on-site parking

Membership to My Reward Hub

Access to wages as earned

Online mental health support

Career coaching and counselling

Qualifications

• Registered with the GPhC.
• Knowledge of legislation and good practice in relation to medicines.
• Experience of working in a multidisciplinary team.

Responsibilities

• Ensure the provision of a legal and high-quality pharmaceutical service.
• Support medicines management and optimisation strategies.
• Perform final accuracy checks on prescriptions.

Skills

Stock control

Interpersonal skills

Initiative

Crisis management

Teamwork

Education

BTEC or NVQ level 3 in pharmaceutical sciences

Job description

Accredited Checking Pharmacy Technician - HMP Norwich

As an Accredited Checking Pharmacy Technician you will be part of our valued team in the HMP Norwich Service, receiving access to exclusive rewards and benefits including:

• Band 5 AfC salary with NHS Pension and full Agenda for Change terms and conditions
• Free on‑site parking at HMP Norwich
• Membership of My Reward Hub, giving you access to discounts on everyday purchases and cashback and voucher offers for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high‑interest rates
• Online and face‑to‑face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post‑trauma support, legal, debt and life‑management help, and career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100 000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Job Introduction

We are seeking a motivated and skilled Accredited Checking Pharmacy Technician to join our dedicated pharmacy team at HMP Norwich. The post holder will work collaboratively with colleagues to deliver an efficient, safe and comprehensive pharmaceutical service within the prison pharmacy departments. Under the guidance of the Lead Technician and Pharmacy Manager, you will contribute to the smooth running of daily operations while maintaining high professional and clinical standards.

Main Responsibilities

• Ensure the provision of a legal, safe and high‑quality pharmaceutical service in line with national and local policies, HCRG Care Group Medicines Policy, and required security standards.
• Support medicines management and optimisation strategies across the Norfolk Prisons, including cost‑effective prescribing and medication budget management.
• Perform final accuracy checks on prescriptions previously clinically screened by a pharmacist.
• Maintain accurate patient medication records, support prescription re‑ordering, medicines reconciliation, wing‑based services, and undertake clinical audits or incident investigations as required.
• Contribute to pharmacy‑based clinics and identify opportunities to develop and improve technical services.
• Support the efficient daily running of the dispensary, ensuring compliance with SOPs, good stock control, expiry date checks, and safe re‑issue of returned medicines.
• Maintain accurate controlled drug records and ensure secure handling and transport of medicines within the prison.
• Manage computer records, data entry and routine technical or administrative queries.
• Uphold high standards of cleanliness, safety and security at all times.
• Participate in the delivery of medicines‑related training for healthcare staff and support implementation of medicines policies, guidelines and homely remedies use.
• Communicate effectively with healthcare staff, senior management, prescribers and external agencies while maintaining patient confidentiality.
• Work directly with prisoners, including individuals with complex mental health and substance misuse needs.

Ideal Candidate

• BTEC or NVQ level 3 in pharmaceutical sciences or equivalent.
• Registered with the GPhC.
• Knowledge of legislation and good practice in relation to medicines.
• Experience of stock control.
• Ability to monitor and assist in management of medication budget.
• Experience of working in a multidisciplinary team.
• Demonstrate initiative.
• Good interpersonal skills and ability to communicate with clinicians, healthcare professionals and patients.
• Ability to manage own workload and meet objectives and targets.
• Ability to motivate self and others.
• Ability to perform in a challenging environment.
• Ability to respond in a calm manner in a crisis.
• Good attendance record and willingness to participate in weekend/bank holiday rota.

About the Company

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes.

We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year – guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident, Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can. Safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance, so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.