Accounts Handler - Personal Lines

Equation Recruitment; City Of London; On-site; GBP 29,000 - 35,000; Full time

Job summary

An independent insurance brokerage is seeking an experienced Accounts Handler for Personal Lines. You will manage a diverse portfolio of clients and ensure their insurance needs are met with accuracy and professionalism. Successful candidates will have strong knowledge of insurance products, exceptional communication skills, and proficiency in Acturis. This role offers a supportive environment and opportunities for progression.

Benefits

Supportive team environment

Opportunities for progression

Qualifications

• Strong knowledge of underwriting principles and industry regulations.
• Ability to collaborate effectively in a team environment.
• Commitment to ethical, compliant, customer-centric practice.

Responsibilities

• Manage a portfolio of Personal Lines clients.
• Handle new business, renewals, and policy administration.
• Liaise with clients, insurers, and colleagues.

Skills

Knowledge of insurance products

Exceptional communication skills

Attention to detail

Problem-solving abilities

Proficiency in Acturis

Tools

Microsoft Office Suite

Job description

Accounts Handler – Personal Lines
To £35,000 + bonus

Are you an experienced Personal Lines Accounts Handler looking to take the next step in your career? Do you thrive in a fast-paced, client-focused environment where your expertise genuinely adds value? If so, this could be the ideal opportunity for you.

Established nearly 75 years ago, our client is an independent,award winning, international insurance broker, providing innovative insurance solutions and risk management advice to their valued clients.

About the Role of the Accounts Handler;

In this pivotal position, you’ll play a key role in supporting a diverse range of clients and ensuring their insurance needs are fully understood, assessed, and met. Working closely with underwriters and internal teams, you will provide tailored insurance solutions while upholding the high service standards Ashley Page Insurance Brokers is known for.

This is a fantastic opportunity to join a forward-thinking brokerage where your knowledge, accuracy, and communication skills are truly appreciated.

What You’ll Be Doing as the Accounts Handler;

• Managing a portfolio of Personal Lines clients with professionalism and care.
• Handling new business, renewals, MTAs, and general policy administration.
• Liaising confidently with clients, insurers, and colleagues to provide seamless service.
• Ensuring complete accuracy in documentation and policy records.
• Delivering solutions through strong product knowledge and solid underwriting understanding.
• Maintaining full compliance with industry regulations and ethical standards.

What they’re Looking For

To succeed as the Accounts Handler, you’ll need:

• Strong knowledge of insurance products, underwriting principles, and industry regulations.
• Exceptional communication and interpersonal skills.
• Excellent attention to detail and accuracy in policy management.
• Strong problem-solving and analytical abilities.
• A proactive team player with the ability to collaborate effectively.
• Proficiency in Acturis and the Microsoft Office Suite.
• A commitment to ethical, compliant, customer-centric practice.

What’s on Offer

• A supportive team environment with room for progression.
• The opportunity to make a meaningful impact within a respected, independent insurance brokerage.

If you’re passionate about delivering outstanding service and ready to bring your Personal Lines expertise to a dynamic, client-focused team, we’d love to hear from you.

Apply today and take the next step in your insurance career.