Accounts Administrator

CONNELLS GROUP; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company is seeking an Accounts Administrator to support the accounting functions within its estate agency network. This role involves managing customer inquiries, ensuring accurate accounts processes, and building strong relationships with clients and colleagues. The ideal candidate will possess excellent communication skills and attention to detail, contributing to a positive customer experience.

Benefits

Pension scheme

23 days annual leave, increasing with service

Training and career progression opportunities

Industry-recognized qualifications

Discount schemes covering retail, entertainment, travel, and health

Free on-site parking

Qualifications

• Experience in customer service and handling inquiries.
• Ability to work under tight deadlines.

Responsibilities

• Handle customer queries professionally.
• Maintain accuracy in handling client money.
• Build strong relationships with customers.

Skills

Communication

Attention to Detail

Job description

Accounts Administrator

Countrywide is seeking a driven and professional customer service specialist to join our established, passionate team supporting the accounting functions within Countrywide’s estate agency network.

Salary: From £24,250 per annum.

Schedule: Monday to Friday, 9:00am-5:30pm.

Location: Countrywide Lettings Support Centre, Annesley, Nottinghamshire.

As part of the Connells Group, the Accounts Administrator will support our Landlords, Tenants, branch network, and Contractors. You will ensure that accounts processes are accurate, timely, and that customer inquiries are responded to effectively.

Key skills include excellent communication, attention to detail, and the ability to work under tight deadlines.

Key Responsibilities:

• Handle customer queries professionally, ensuring positive resolutions.
• Support customers with efficient and engaging service, demonstrating good telephone manner, numeracy, and communication skills.
• Maintain accuracy and security in handling client money.
• Build strong relationships with customers and colleagues.
• Participate actively in team meetings and training sessions.
• Proactively develop knowledge of relevant legislation and compliance standards.

Benefits:

• Pension scheme
• 23 days annual leave, increasing with service
• Training and career progression opportunities
• Industry-recognized qualifications
• Discount schemes covering retail, entertainment, travel, and health
• Free on-site parking

Connells Group UK is an equal opportunities employer, encouraging applications regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

We believe in diversity and inclusivity. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. You might be the perfect fit for this or other roles.