Accounting Operations Team Leader

Ayvens Group; Bristol; On-site; GBP 45,000 - 60,000; Full time

Job summary

A mobility solutions provider in Bristol is seeking an experienced Accounting Operations Team Leader to drive operational efficiencies and manage the operations team. The ideal candidate will have leadership experience, an AAT Level 4 qualification, and a passion for coaching. This role offers a comprehensive benefits package, including a generous pension scheme, hybrid work options, and additional perks like volunteering days and employee referral bonuses.

Benefits

Generous pension scheme

25 days holiday

Volunteering days

Flexible working options

Annual bonus eligibility

Cycle2work Scheme

EV charging points

Qualifications

• Previous leadership experience in a fast-paced organization.
• Proven ability to work under pressure.
• Evidence of strong time management skills.

Responsibilities

• Lead and manage the day-to-day workload of the Accounting Operations Team.
• Implement process changes to improve efficiency.
• Provide support for yearly company audits and project work.

Skills

Leadership skills

Coaching and mentoring

Problem-solving

Organizational skills

IT literacy (Excel, Word)

Education

AAT Level 4 or similar accounting qualification

Tools

Microsoft Excel

Microsoft Word

Job description

Accounting Operations Team Leader – Locations : Bristol, CEC, Time type : Full time, posted 16 days ago, job requisition id: JR_10035273.

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Key Purpose

• Subject matter expert in Accounting Operations Processes driving operational efficiencies
• Lead and manage the day-to-day workload of the Accounting Operations Team
• Develop Team members by providing feedback and coaching, ensuring individual competences and improving team performance.
• Effective management of third‑party relationships.
• Implement / manage controls to mitigate risk of regulatory breaches and customer detriment.
• Responsibility for escalated queries from Internal and External Customers.

Responsibilities

• Understand all department processes implementing process changes to improve customer and business journeys.
• Knowledge expert working alongside stakeholders to overcome operational challenges.
• Responsible for the daily workflow and mailbox management ensuring high level of accuracy and SLA’s are met.
• Actively develop, coach and mentor direct reports to ensure they meet their full potential in line with agreed business strategy including objective setting and review.
• Change Management, assisting in design, implementation and delivery of core strategic projects.
• Ensure company policies and procedures are adhered to, and related E‑Learning courses are completed within the required deadline.
• Control of business area policies and procedures making sure they are up to date and reviewed periodically.
• Completion of Monthly Management Information (MI).
• Root cause analysis on errors ensuring relevant steps are in place to mitigate risk and unfair treatment of the customer.
• Overall responsibility for operational areas permanent supervision, ensuring monthly controls are completed by the required deadline and implementing suggestions from relevant actions.
• Support yearly company audit, being open and transparent providing data in a professional manner.
• Provide support across the department as and when requested during peak / holiday / sickness.
• Ad hoc project work in line with company strategy.

Skills, Experience & Background

• Previous Leadership experience working in a fast‑paced organisation, with proven coaching and mentoring skills.
• AAT Level 4 or similar accounting qualification.
• Proven ability in working under pressure.
• An interest in problem solving and efficiency finding.
• Excellent communication skills, both verbal and written.
• Evidence of strong organisational skills including time management.
• High level of numeracy and attention to detail.
• Good standard in IT literacy with particular focus on Microsoft Excel and Word.
• Self‑motivated, able to work independently and as part of a team.

What We Can Offer

• Generous contributory pension scheme
• 25 days holiday, in addition to bank holidays
• Volunteering days to assist in charity work
• Sustainability Initiatives
• Holiday buy / sell (subject to conditions)
• Travel Insurance (cost associated)
• Dental Insurance (cost associated)
• Flexible working options available
• Eligibility for Annual Bonus Scheme
• Study support (where applicable)
• Enhanced parental leave
• Generous Employee Referral Scheme (£1000)
• Cycle2work Scheme
• Free breakfast / fruit in the Bristol office
• EV charging points, bike storage, shower & changing facilities, car parking

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology‑enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed.