Account Manager (SaaS/ Life Science)

Hansonwade; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading business intelligence organisation based in London is seeking a driven Account Manager to join their Beacon Sales team. You will be responsible for retaining and growing a portfolio of high-value accounts in the biopharmaceutical market. The ideal candidate has over 4 years of SaaS account management experience and demonstrates a proven track record of strong retention and new business results. This role offers hybrid working arrangements and competitive compensation.

Benefits

Hybrid working arrangements

Professional development

Comprehensive benefits package

Competitive salary

Qualifications

• 4+ years of experience in SaaS account management.
• Proven track record of 90%+ retention and strong new business results.
• Commercially driven and motivated to achieve targets.

Responsibilities

• Deliver retention and growth targets across assigned accounts.
• Proactive prospecting and self-generation of opportunities.
• Build and maintain relationships with senior stakeholders.

Skills

SaaS account management experience

Selling into the biopharma market

Retaining high-value accounts

Excellent communication

Collaboration

Job description

We are looking for a driven and commercially minded Account Manager to join our high-performing Beacon Sales team. Hanson Wade is a business intelligence organisation specialising in data intelligence and building communities of key opinion leaders in the Life Sciences industry. Our products are considered best-in-class, and with the business experiencing rapid growth and aiming to double in size again over the next five years, it’s an exciting time to join if you’re seeking fast personal development and career progression.

The Beacon Sales team sells subscriptions to our market-leading SaaS platform for the biopharmaceutical market, differentiating through niche, tailored offerings that meet the specific needs of scientific communities. We place strong emphasis on deep industry understanding, peer-level conversations, and rigorous sales methodology. As an Account Manager, you will retain and grow a portfolio of high-value Beacon accounts—expanding customer value, uncovering new opportunities, and driving renewal performance in a fast-paced, high-growth environment.

Key Responsibilities

The role is an individual contributor position with an expectation of growing & retaining accounts. You will be responsible for:

• Deliver retention and growth targets across assigned accounts.
• Initial responsibility of overlay sales into both mid & large account segment
• Proactive prospecting and self generation of opportunities into account white space
• Build and maintain relationships with senior stakeholders within accounts
• Delivery of Account retention targets & Account growth targets
• Report risk early in retention cycle and build risk mitigation plans
• Capability to build, review and provide oral presentations around account plans to senior leadership.
• Collaboration with Marketing and Customer Success functions to drive volume and quality of sales opportunities into account team.
• Ability to mentor and direct SDR’s who support opportunity generation within accounts
• Effective time to management to maximise account opportunity and drive an increase NRR of Portfolio

About You

• 4+ years of SaaS account management experience.
• Experience of selling into the biopharma market.
• Proven track record of 90%+ retention and strong new business results.
• Commercially driven, motivated, and target-focused.
• Excellent communicator capable of leading peer-level conversations.
• Ambitious, collaborative, and eager to learn.

What We Offer

• Hybrid working arrangements, 1 - 2 day in our London office.
• Opportunity to shape data products that influence global life sciences research.
• Professional development and training support.
• Collaborative, innovative, and data-driven working culture.
• Comprehensive benefits including pension, health cover, and more.
• Competitive salary and compensation scheme