Account Manager in Northampton)

Wallace Hind Selection; Northampton; On-site; GBP 35,000 - 41,000; Full time

Job summary

A family-owned business in Northampton is seeking an Account Manager to build client relationships and deliver exceptional service. The role involves client visits, developing new business opportunities, and ensuring client satisfaction with compassion and professionalism. Candidates should have experience in account management and be proactive in generating business. A competitive salary and benefits are offered.

Benefits

Company Car

21 Days Annual Leave plus Bank Holidays

Quarterly bonus

Qualifications

• Experienced in account management and/or area sales.
• Skilled in both B2B and B2C relationship-building.
• Proactive in generating new business.

Responsibilities

• Visit clients and build trusted relationships.
• Develop new business opportunities in the region.
• Act as the first point of contact for enquiries.

Skills

Account management experience

B2B relationship-building

Compassion and empathy

Commercial mindset

Job description

Overview

An established family run business based in Northampton with over 50 years of heritage is seeking a driven, personable Account Manager / Area Sales Manager to cover Northampton and Leicester. You will be the bridge between clients and our skilled craftsman, ensuring every order is delivered with the quality and compassion our reputation is built on.

BASIC SALARY: up to £35,000 per annum

BENEFITS:

• Company Car
• 21 Days Annual Leave plus Bank Holidays
• Quarterly bonus

LOCATION: Northampton

COMMUTABLE LOCATIONS: Wellingborough, Kettering, Market Harborough, Bedford, Towcester, Burton Latimer, Rushden, Milton Keynes

JOB DESCRIPTION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry

Responsibilities

As our experienced Account Manager / Area Sales Manager you will be self-confident in your ability to deliver exceptional customer service selling a premium service and product to businesses and customers within an industry that requires compassion and empathy. Your main responsibilities will be:

• Visiting clients, building and maintaining trusted relationships (30-40 locations)
• Developing new business opportunities and expanding our referral network across the region
• Acting as the first point of contact for enquiries and referrals ensuring timely and professional responses.
• Guiding clients with empathy and professionalism, tailoring solutions to their needs and budget.
• Working closely with the Managing Director to ensure client satisfaction and upholding our levels of service.
• Managing your own diary with a high level of autonomy, while reporting regularly on progress.

Person Specification / Qualifications

You will be:

• Experienced in account management and / or area sales.
• Skilled in both B2B and B2C relationship-building.
• Compassionate, empathetic, and able to represent our family values in every interaction.
• Proactive and commercially minded, with the ability to generate new business.

PERSON SPECIFICATION: Account Manager, Area Sales Manager - Manufacturing, Building Services, Stone Masonry

Company

We create bespoke, handcrafted stone products, serving clients across the UK with a strong focus on the Midlands. With over 50 years of steady growth as a family-owned business, we are proud of our reputation for technical expertise, craftsmanship, and professional service. Our success is built on a trusted network of partners, and we are now looking to expand that network by strengthening referrals and relationships. Families turn to us in times of need because they trust us to provide not only a premium product, but also the care, support, and respect that defines our service.

It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Account Manager, Business Development Manager, Sales Manager, Area Sales Manager - Construction, Funeral Services, Stone Masonry, Construction, Manufacturing.

Interested?

Please click apply. You will receive an acknowledgement of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: LO18239, Wallace Hind Selection