Account Manager eBay Live

0075 eBay (UK) Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global e-commerce leader in Greater London is looking for a strategic seller partnership professional to cultivate relationships with enterprise sellers. The role involves developing strategies for seller integration, analyzing business data, and collaborating with cross-functional teams. Candidates should have strong e-commerce knowledge, project management skills, and the ability to influence and communicate effectively. This position offers an opportunity to contribute to the innovative direction of the company while helping sellers achieve their growth targets.

Qualifications

• Strong experience in e-commerce and account management.
• Excellent influencing and presentation skills.
• Strong project management and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong analytical and critical thinking capabilities.
• Proven ability to build and maintain relationships with enterprise-level clients.
• Consistent track record of high performance and team ranking.

Responsibilities

• Cultivate and maintain strong relationships with eBay Live sellers.
• Develop strategies for enterprise sellers to ensure platform integration.
• Provide advanced platform knowledge and selling strategy consultation.
• Collaborate with cross-functional teams to resolve seller issues.
• Track and analyze seller performance metrics.

Skills

E-commerce knowledge

Influencing skills

Project management

Analytical skills

Communication skills

Relationship building

Tools

Google Workspace

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

We’re growing—and this is your moment to join us! We’re hiring across a range of levels as we build something bold, ambitious, and truly impactful. If you want to be part of a team that’s changing how people shop around the world, tackling big challenges, and shaping the future of commerce, we’d love to hear from you. Come grow your career while helping us create what’s next—apply now and be part of something big.

About eBay Live

eBay Live is building a new era of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.

What you will accomplish

Strategic Seller Partnership

• Cultivate and maintain strong relationships with eBay Live sellers through regular business reviews and strategic consultations, managing some of eBay’s largest and most successful accounts.
• Develop comprehensive strategies for enterprise sellers to ensure successful platform integration and early growth.
• Analyze seller business data to identify growth opportunities and potential risks.
• Create and implement customized business plans to help enterprise sellers achieve their growth targets.
• Provide advanced platform knowledge and selling strategy consultation.
• Develop and implement optimizations to seller’s eBay live programming and schedule.
• Collaborate with cross‑functional teams to resolve complex seller issues.
• Guide sellers through policy and platform changes while ensuring compliance.
• Track and analyze seller performance metrics to ensure growth targets are met.

Strategic Intuition For Business & Leadership

• Organize and complete large‑scale seller critical initiatives through cross‑collaboration with business unit partnerships.
• Develop standard process sharing programs across the seller community.
• Investigate and analyze new policy and platform impacts on enterprise sellers.
• Lead initiatives to establish and enforce seller protocols.
• Measure and report on the effectiveness of educational initiatives.

What you will bring

• Strong experience in e‑commerce and account management.
• Excellent influencing and presentation skills.
• Strong project management and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong analytical and critical thinking capabilities.
• Proven ability to build and maintain relationships with enterprise‑level clients.
• Extensive knowledge of e‑commerce industry trends and standards.
• Demonstrated leadership skills and ability to work independently.
• Consistent track record of high performance and team ranking.
• Recognized as a strong cross‑functional leader and collaborator.
• Executive‑level verbal and written communication skills, including the ability to tell a compelling story backed by data.
• High degree of ownership and dedication to achieving results.
• Strong adaptability to shifting priorities and business needs.
• Self‑motivated to find opportunities and challenges within the business.
• Data‑driven approach to planning and decision‑making, with comfort in handling data, analytics, and modeling. Strong understanding of P&L.
• Organized problem solver who balances attention to detail with efficiency.
• Strong understanding of digital advertising and a desire to become an expert.
• Willingness to become an industry expert, engage directly with customers, and a strong desire to contribute to eBay's growth.
• Strong organizational skills.

Core Competencies

• Customer Focus: Innovates in customer service approaches and anticipates seller needs.
• Strategic Thinking: Ability to analyze complex business situations and develop effective solutions.
• Results Driven: Consistently achieves above‑average results despite obstacles.
• Communication: Excellent presentation and interpersonal skills.
• Strong organizational skills.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us. We will make every effort to respond to your request for accommodation as soon as possible.