Account Manager, Corporate

Porter Novelli, Inc; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global communications company is seeking an experienced Account Manager to lead corporate reputation and B2B communications for prestigious worldwide brands. This pivotal role involves strategic planning, client management, and driving business growth within a collaborative team. To succeed, candidates should demonstrate strong media relations skills, crisis management experience, and a passion for corporate storytelling. The company champions diversity and inclusion, ensuring a positive team environment for all employees.

Qualifications

• Prior experience managing complex corporate reputation accounts.
• Experience working with B2B tech clients preferred.
• Excellent attention to detail and strong organisational skills.
• Proactive and eager to learn in a fast-paced environment.

Responsibilities

• Support corporate reputation and B2B communication for clients.
• Develop strategic communication plans to enhance client reputation.
• Build and maintain strong relationships with client leads.
• Drive organic growth within existing accounts.

Skills

Corporate communications

Crisis management experience

Media relations skills

B2B tech knowledge

Organisational skills

Strategic thinking

Mentoring junior team members

Job description

Porter Novelli is recruiting for a Corporate Reputation and B2B SAD to join our dynamic global communications company.

Porter Novelli is seeking a strategic and driven Account Manager (AM) to lead corporate reputation and B2B communications for world-class brands within a dynamic global team. The Porter Novelli Corporate team boasts a roster of world-leading brands and B2B clients, offering you the opportunity to hone your organisational, corporate storytelling, and media relations skills. We’re looking for someone with a background in corporate communications, reputation management, crisis and issues experience, and/or B2B tech chops who is looking to join a growing global team and really make their mark on several key accounts. This is a pivotal role in the team driving results for our clients, whilst maintaining strong links with journalist contacts and the day-to-day point of contact for some core clients. Here we Grow!

++

Responsibilities:

• Support a portfolio of corporate reputation, issues management and B2B clients
• Develop and deliver strategic communication plans and reputation management programmes that build trust and protect reputation equity.
• Build trusted and valued relationships with client leads by providing insight and strategic corporate reputation counsel.
• Ensure high standards of client service and campaign execution, with a focus on measurable outcomes and client feedback.
• Stay abreast of industry trends and developments relevant to clients.
• Work as part of a collaborative team committed to driving personal and team development.
• Manage/coordinate multiple market teams in the delivery of global and regional strategic communications campaigns.

Business Development & Commercial Growth

• Support new business efforts, including responding to RFPs, pitching, and onboarding new clients.
• Drive organic growth within existing accounts and identify opportunities for expansion.
• Demonstrate commercial acumen in managing budgets and resources.
• Work with client leads to identify opportunities for growth or collaboration across the wider PN / OPRG network.
• Mentor and develop junior team members, fostering a collaborative and inclusive culture.
• Role model Porter Novelli values and behaviours, contributing to a positive team environment.
• Support recruitment, retention, and development of talent.

Integrated Campaign Delivery

• Collaborate with Porter Novelli Brand and Innovation Engine teams to deliver integrated campaigns that leverage horizontal capabilities.
• Collaborate closely with analysts, strategists, creatives, and network partners to ensure best-in-class work and identify opportunities for growth.
• Manage project timelines, delegate tasks, and ensure quality under pressure.

Culture & Values

• Champion diversity, equity, and inclusion in all aspects of work.
• Lead with a people-first mentality, valuing talent and kindness.
• Contribute to a positive people-first team culture, focused on collective growth, continuous improvement and high-quality work.

++

What you’ll need to succeed:

• Prior experience managing large, complex corporate reputation accounts across multiple sectors. Ideally, some experience with B2B tech clients with a strong network of media contacts in this space.
• We’re looking for someone who embraces innovation—leveraging AI tools for smarter audience insights, trend forecasting, and content creation.
• Understanding of the issues impacting clients and how to craft compelling stories based on these.
• Curiosity and a desire to be on the front-foot of industry trends and the news agenda.
• Experience of crisis and issues and reputation management.
• A commitment to live our values (see below).
• You’ll be a driver of coverage, seeking new ways to tell stories.
• Proactive, excellent at taking initiative, and eager to learn.
• Some experience working on a global account with exposure to managing local market teams is a plus.
• You will be able to look at topics and issues from ‘a different angle’ to deliver impactful coverage.
• Excellent attention to detail.
• Strong organisational skills and time management.
• Experience of managing client relationships with senior guidance.
• Desire to manage and guide junior team members.
• Willingness to go above and beyond, particularly during new business.
• Adaptability: no day is the same at Porter Novelli!

++

What you’ll get in return:

Porter Novelli is the strategic communications company built on purpose to Do Business Better. Our vision is to be the global communications powerhouse that drives positive impact in the world and enduring culture. Our mission is to decode change and navigate culture by connecting our sharp minds and smart data to unlock value for our clients.

Our values, Accountability, Courage, Curiosity, Diversity & Inclusion & Excellence, enable us to Do Business Better and live out our vision and mission.

Porter Novelli is committed to building a team inclusive of all races, faiths, ethnicities, backgrounds, gender identities, sexual orientations, ages, physical abilities and cognitive styles. If you require any additional support to be at your best through the three-step interview process, please raise (confidentially) with ourPeople & Talent Team .

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone

Country *

Phone *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Website or Portfolio

LinkedIn Profile

Writing or work sample

Accepted file types: pdf, doc, docx, txt, rtf

Writing or work sample

Accepted file types: pdf, doc, docx, txt, rtf

Do you have the right to work in the UK? * Select...

If you are not a UK national please let us know which Visa or work permit you hold. *

UK Demographics Questions - Porter Novelli

Our vision is for Porter Novelli to be a workplace of true belonging where people feel safe, supported and represented so they can perform at their best everyday.

We define True Belonging as everyone being truly accepted and respected for who they are. We do not try to get people to fit in. We believe in culture add and understand that we are all multifaceted and have unique perspectives worth sharing & listening to. We take decision using a wide net and always strive to learn more about the unique experiences of living in society yesterday, today and tomorrow.

To be workplace of true belonging, it is essential for us to know our people. Your responses to this Diversity and Inclusion monitoring form will inform our policies, practices and procedures, the design of our work environment, allow us to invest resources wisely, highlight under-represented groups and where we might want to focus our talent attraction efforts, to create a workforce that reflects the diverse city we work in.

Going forward, we will ask everyone to complete this form annually so that we continue to understand our changing workforce and assess the extent to which we are achieving our diversity and inclusion commitments.

We recognise that some people may regard some information as private and so we have included the option of ‘prefer not to say’ in all categories. You do not have to complete the form, but it will help us improve our ways of working and processes if you can complete as much as possible.

All the information we collect will be processed in accordance with General Data Protection Regulations (GDPR) and our Workplace Privacy Notice. Only members of the People & Talent team will have access to your individual data and it will be deleted at the time you leave the business. Only your most recently completed form will be saved on file - previously completed D&I monitoring forms will be deleted on receipt of new completed forms on an annual and individual basis.

Select...

Is the gender you identify with the same as your gender registered at birth? Select...

Age Select...

What is your ethnicity? Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong. Please tick the appropriate box Select...

Do you consider yourself to have a disability or long-term condition? Select...

If you selected ‘Yes’, please select the options below that most apply: Select...

Do you consider yourself to be neurodivergent? Select...

If you selected ‘Yes’, please select the options below that most apply: Select...

What is your sexual orientation? Select...

What is your religion or belief? Select...

Do you have caring responsibilities? If yes, please tick all that apply Select...

What was the occupation of your main household earner when you were aged about 14? Select...

Which type of school did you attend for the most time between the ages of 11 and 16? Select...

By checking this box, I consent to Porter Novelli collecting, storing, and processing my responses to the demographic data surveys above.