Account Manager / Client Relationship Manager - exciting tech start-up

Media IQ Recruitment Ltd; London; On-site; GBP 36,000; Full time

Job summary

A leading tech start-up is seeking an Account Manager / Client Relationship Manager to enhance customer retention and promote additional services. This role involves engaging existing clients primarily through communication channels, ensuring they maximize the use of innovative tech solutions. Candidates should have relevant media or SaaS sales experience and strong relationship-building skills.

Qualifications

• 1-4 years of media sales or SaaS sales experience.
• Hardworking, passionate, enthusiastic.
• Comfortable with new business development within existing accounts.

Responsibilities

• Focus on increasing retention of existing customers by maximizing tech use.
• Engagement through phone and face-to-face meetings.
• Selling additional services to existing clients.

Skills

Excellent communication skills

Relationship-building abilities

Team-oriented attitude

Job description

Account Manager / Client Relationship Manager - Exciting Tech Start-up

Job Sector: BI / SaaS / Research / IT

Contract Type: Permanent

Location: London

Up to 36k plus bonus

About the Company

A VC-backed tech start-up with a global team. They develop innovative tech solutions that bridge websites and phone communication. For example, their tools allow website visitors to request callbacks or connect directly with relevant contacts, increasing lead conversions significantly. Their clients span consumer and B2B sectors, with a strong presence in consumer travel. The tech is sold via subscription with various packages.

Role of Account Manager / Client Relationship Manager

Your primary focus will be on increasing retention of existing customers by maximizing their use of the tech and selling additional services. Cold calling new clients is not required, but selling to existing clients is expected. Engagement will be through phone and face-to-face meetings.

Requirements

• 1-4 years of media sales or SaaS sales experience (new business and account management)
• Hardworking, passionate, enthusiastic
• Comfortable with new business development within existing accounts
• Sociable, with a team-oriented attitude
• Excellent communication skills
• Strong relationship-building abilities
• Stable career history

If you believe you are suitable for this role, please apply.