Account Manager

Key Appointments (UK) Ltd; Runcorn; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading UK recruitment agency is looking for an enthusiastic Account Manager to work with SME clients in a growing chemical business. This role involves managing client relationships, generating new business opportunities, and ensuring excellent service. Ideal candidates will have experience in sales or customer service, strong communication skills, and a passion for fostering client loyalty. Competitive salary and generous benefits offered.

Benefits

Competitive salary

Generous holiday allowance

Flexible hours

Professional development opportunities

Wellbeing support

Qualifications

• Experience in internal sales or B2B customer service.
• Ability to prioritise workload and meet deadlines.
• Strong communication and negotiation skills.

Responsibilities

• Manage and grow a portfolio of SME accounts.
• Build strong client relationships through regular contact.
• Proactively generate new business opportunities.

Skills

Communication skills

Negotiation skills

Self-starter

Ability to multitask

Client relationship building

Tools

Microsoft Dynamics

Job description

Account Manager - SME Clients

Permanent | Full-Time | Runcorn

Are you a motivated team player ready to take on a new challenge in a fast-paced, growing chemical business? We are looking for a proactive and enthusiastic Account Manager to join a friendly and supportive team. This is an excellent opportunity for someone looking to develop their career from an internal sales or B2B customer service role, within a dynamic and evolving business environment. You'll gain hands-on experience in the chemical industry and play a key role in building strong SME customer relationships.

What You'll Be Doing

• Manage and grow a portfolio of SME accounts.
• Build strong and lasting client relationships through regular contact, both virtual and face-to-face.
• Develop an opportunity pipeline to identify new business within existing clients.
• Proactively use outbound activity to generate fresh opportunities.
• Ensure clients receive an exceptional service that strengthens long-term loyalty.

What We're Looking For

Essential:

• Experience in an internal sales or B2B customer service role looking to develop.
• Ability to prioritise workload, multitask, and meet deadlines.
• Strong communication and negotiation skills.
• A self-starter with initiative, able to work both independently and as part of a team.
• Able to adapt quickly to changing market conditions.
• Passion for building strong, lasting relationships with clients.

Desirable:

• Knowledge of or experience in the chemical distribution sector or similar.
• Experience using Microsoft Dynamics or similar CRM systems.

What's On Offer

• Competitive salary
• Generous holiday allowance with buy/sell holiday scheme
• Flexible hours and hybrid working
• Genuine professional development opportunities through external training and internal career progression programmes
• Mental health and wellbeing support, including free counselling
• Physical wellbeing initiatives, including active support and challenges
• A collaborative, supportive culture where your ideas are encouraged

About the Company

Our client is part of a long-established UK group that provides innovative solutions across multiple industries. With a strong focus on sustainability and long-term client relationships, they work closely with their clients to deliver exceptional service and expertise.

If you're looking for a role where you can make a real difference to SME clients while developing your career in a supportive business, we'd love to hear from you.

Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.

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