Account Manager

Harper Recruitment; Nottingham; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A reputable recruitment company in Nottingham is seeking a proactive Account Manager to join their team. The role involves managing key client accounts, ensuring tailored recruitment support and exceptional customer service. Ideal candidates will possess excellent communication skills and a solutions-focused mindset. The position offers hybrid working, a competitive benefits package, and opportunities for career development. Apply now to be a part of a dynamic and people-centric culture.

Benefits

Hybrid working

Subsidised parking

Birthday off

Bonus structure

Career development opportunities

Qualifications

• Previous experience in account management, client services, or recruitment preferred.
• A natural relationship builder with excellent communication skills.
• Someone highly organised and confident managing multiple priorities.

Responsibilities

• Manage and nurture key client accounts as the main point of contact.
• Build strong relationships through regular communication.
• Understand client needs and provide tailored support.
• Ensure exceptional customer service at every stage.
• Resolve issues efficiently and maintain service excellence.
• Maximise opportunities to grow the account base.

Skills

Excellent communication skills

Highly organised

Customer-focused

Positive, solutions-focused attitude

Ability to manage multiple priorities

Job description

Account Manager

£27,000 DOE plus bonus

Permanent

Nottingham - Hybrid (3 days office/2 days working from home)

Full Time Monday - Friday

Are you a people‑first professional who loves building long‑lasting relationships? Do you thrive in a fast‑paced environment where exceptional service truly matters? Harper Recruitment Group is looking for a proactive, enthusiastic Account Manager to join our high‑performing team.

Maybe you are a recruiter who doesn't enjoy the "sales" element of the role? Or a bright individual with a natural aptitude for sophisticated Customer Service delivery? - This is the perfect opportunity for someone like you!

About the Role

As our new Account Manager, you'll play a key role in delivering the outstanding service Harper Recruitment Group is known for. You'll be responsible for managing and nurturing key client accounts, ensuring they receive tailored support and consistently high‑quality recruitment solutions.

Duties will include

• Taking ownership of key client accounts, acting as their main point of contact
• Building strong, trusted relationships through regular communication and proactive engagement
• Understanding client needs and providing tailored recruitment support and advice
• Ensuring exceptional customer service is delivered at every stage of the process
• Anticipating challenges, resolving issues efficiently, and maintaining service excellence
• Maximising on opportunities to grow and expand the account base.

Skill and experience required

• Previous experience in account management, client services, or recruitment (ideal but not essential)
• A natural relationship‑builder with excellent communication skills
• Someone highly organised, customer‑focused, and confident managing multiple priorities
• A positive, solutions‑focused attitude and a genuine passion for delivering top‑tier service

Benefits include

• A supportive, people‑centric culture
• Career development opportunities within a trusted and established recruitment brand
• Competitive salary and benefits package to include hybrid working, subsidised parking, birthday off, bonus structure and much more!
• The chance to make a genuine impact with clients across a range of industries

Apply NOW to avoid disappointment! Due to the large volume of applications, we receive, we are unfortunately unable to contact all candidates. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

About Harper Recruitment Group

Harper Recruitment Group has been offering high‑quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis.