Account Manager

NHS; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading health organization in Manchester is looking for an Account Manager to act as a primary contact for customer needs, establish strong relationships, and coordinate business development activities. Candidates should possess a postgraduate qualification and experience in the life sciences industry. The role offers flexible working options and a supportive environment.

Benefits

Generous NHS Pension

Flexible Working

Exclusive Discounts

27 days' annual leave

Tailored Development

Qualifications

• Must demonstrate compliance with person specification criteria during application.
• Experience in healthcare or life sciences industries preferred.

Responsibilities

• Act as key contact for customer needs.
• Build strong relationships with customers.
• Coordinate business development activities.

Skills

Good communication skills

Analytical skills

Interpersonal skills

Education

Postgraduate qualification in commercial/business management

Job description

Go back NICE – The National Institute for Health and Care Excellence

Account Manager

The closing date is 10 October 2025

NICE Advice (which includes NICE International) provides a single point of contact for the life sciences industry to provide a clear and simple customer journey from clinical development to market access. NICE International advises other HTA agencies and relates institutions on the development of HTA processes in other countries.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Main duties of the job

The Account Manager will:

• Act as a key point of contact in all matters related to customer needs, services and follow-up
• Build strong connections with customers to develop lasting relationships and encourage repeat business
• Lead on the coordination and delivery of business development activities
• Have a thorough understanding of both NICE Advice and NICE International products and services to ensure that we match them to the needs of our customers and provide maximum value
• Foster a customer-focussed, commercial mindset across the team
• Analyse, interpret and report on financial, commercial and scientific information

About us

Here at The National Institute for Health and Care Excellence (NICE) we are going through an exciting period of change and rapid growth. There could not be a better time to join us! As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. We understand the importance of creating a respectful, supportive and transparent environment for all our employees which is why your health and wellbeing is a top priority for us.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Our benefits include:

• Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK.
• Flexible Working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.
• Exclusive Discounts - Save on shopping, dining and more with a Blue Light Card.
• Time to Recharge - Start with 27 days' annual leave plus Bank Holidays.
• Inclusive Staff Networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more - we celebrate diversity.
• Tailored Development - Grow your career with personalised learning and development opportunities.

If you feel this is the type of environment you will enjoy working in, apply today!

Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Person Specification

Qualifications

• A post graduate qualification or equivalent level of knowledge acquired through experience and further training/development, preferably in commercial/business management or business development within in the healthcare or life sciences industries

Experience

• Experience of working within the life sciences industry, including both pharmaceuticals and medical technologies

Experience

• Experience working within a multi-disciplinary team

Experience

• Experience of working with financial data

Knowledge

• A broad understanding of the work that NICE does alongside a clear understanding of NICE Advice

Skills

• Good oral and written communication skills, including the ability to communicate highly complex ideas to a range of audiences

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

NICE – The National Institute for Health and Care Excellence

Full-time,Part-time,Flexible working,Compressed hours