Account Manager

Agility; Remote; GBP 40,000 - 55,000; Full time

Job summary

A leading SaaS company in the United Kingdom seeks an Account Manager to oversee a portfolio of existing accounts. The role focuses on building strong client relationships, managing account performance, and achieving revenue growth. Applicants should have 2+ years of relevant sales experience, strong communication skills, and proficiency with Salesforce. This position offers a fully remote work environment and a competitive compensation package, including benefits like a pension plan and employee assistance program.

Benefits

Collaborative culture

Competitive compensation package

Pension Plan

Life Assurance

Career Development opportunities

Qualifications

• Minimum 2 years of sales experience, ideally in SaaS.
• Proven success in achieving sales targets and account growth.
• Ability to work independently and manage time effectively.

Responsibilities

• Manage and grow a portfolio of existing accounts.
• Build relationships and enhance customer experience.
• Develop account plans and achieve revenue growth targets.

Skills

Sales experience

Consultative selling techniques

Excellent communication

Analytical skills

Tools

Salesforce

Job description

Reporting to our Director of Account Management, the Account Manager will be responsible for managing and growing a portfolio of existing accounts within the company's book of business. The successful candidate will be a proactive self-starter who is able to identify and capitalize on opportunities to build strong relationships with clients and deliver strong retention & growth within their portfolio of business. What you'll be doing :

Responsibilities

• Serve as the primary point of contact for a portfolio of assigned accounts, overseeing the entire client experience in relation to the products and services offered.
• Build in-depth knowledge of customers' business priorities, challenges and initiatives, building and maintaining trusting relationships.
• Develop and execute account plans to achieve revenue growth targets and increase customer satisfaction.
• Identify upsell and cross-sell opportunities within the existing account base and collaborate with other teams to drive revenue growth.
• Achieve high on-time renewal rates within the existing account base.
• Ensure the accuracy and complete of customer data within our CRM system.
• Analyze account performance metrics and provide recommendations for improving account health.
• Provide regular updates to senior management on account activity and performance, including forecasting and pipeline management.
• Collaborate with the customer success team to ensure customer satisfaction and retention.
• Other duties as required

Qualifications

• 2+ years of sales experience focused on growing new business or existing business, preferably in a SaaS environment.
• Proven track record of achieving sales targets and growing accounts.
• Demonstrative experience with consultative selling techniques.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
• Strong analytical skills and the ability to use data to drive business decisions.
• Ability to work independently, prioritize tasks, and manage time effectively.
• Knowledge of Salesforce or similar CRM software is preferred.
• Fully remote work environment

Benefits

• Collaborative culture - and key tools enabling it
• Competitive compensation package
• Pension Plan
• Life Assurance
• Group Income Protection
• Employee Assistance Program (EAP)
• Career Development & Progression opportunities
• Paid Vacation & Personal Days; and Sick days
• Flex Fridays in Summer, Week off between Christmas and New Years'
• No Meetings Fridays