Account Manager

Aldermore Bank; Cardiff; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider is seeking an Account Manager for the Motor Finance team in Cardiff. This role involves managing dealer accounts, analyzing performance data, and enhancing relationships. The ideal candidate should possess strong relationship management and data analysis skills, with an interest in the UK Motor Finance sector. A hybrid working model is offered, along with a competitive salary and attractive benefits, including pension and holiday allowances.

Benefits

10% pension

30 days holiday

Annual bonus

Hybrid working policy

Flexible working culture

Qualifications

• Strong influencing and relationship management skills.
• Consultative sales approach with a focus on customer outcomes.
• Ability to analyze data and derive actionable insights.
• Excellent organizational and communication skills.
• Ability to work both independently and in a team.
• Understanding of risk management and compliance frameworks.
• Experience in the UK Motor Finance sector is preferred.

Responsibilities

• Act as the front-line specialist for a portfolio of dealers.
• Generate and analyze MI and performance data for the region.
• Proactively manage accounts to maximize conversion rates.
• Collaborate with senior leadership to develop improvement plans.
• Champion best practices and promote relevant products.
• Share market intelligence with the insights and sales teams.

Skills

Strong influencing skills

Relationship management

Consultative sales approach

Data analysis

Excellent communication

Independence and collaboration

Risk management understanding

Interest in UK Motor Finance sector

Job description

Account Manager – Motor Finance

Let us tell you a bit about the opportunity. You are commercially minded, relationship‑driven and ready to make an impact in a fast‑moving business. We are looking for an Account Manager to join our high‑performing Motor Finance team – someone who thrives on building partnerships, driving results and creating exceptional customer experiences.

What will your day look like?

• Act as the front‑line specialist for your portfolio of dealers, handling queries, resolving issues and proactively driving new business opportunities through regular telephone contact.
• Generate and analyse MI and performance data for your region, spotting trends, identifying risks and opportunities and shaping data‑driven decisions.
• Proactively manage accounts to maximise conversion, improve performance and achieve targets.
• Collaborate with the senior leadership team to develop improvement plans, share insights and enhance dealer relationships.
• Champion best practice by promoting relevant products, identifying performance gaps and working with dealers to drive better outcomes.
• Share market and competitor intelligence with the Motor Insights and Sales teams to inform strategy and innovation.

What do we expect from you?

• Strong influencing and relationship management skills.
• A consultative sales approach and a passion for delivering great customer outcomes.
• Confidence analysing data, interpreting MI and using insights to drive performance.
• Excellent organisation, planning and communication skills, both written and verbal.
• The ability to work independently and collaboratively in a fast‑paced environment.
• A good understanding of risk management and compliance frameworks (knowledge of Regulation / Consumer Duty is a plus).
• Experience or interest in the UK Motor Finance sector.

What can you expect from us?

• Hybrid working policy – Cardiff office / home.
• Competitive salary and a great range of core benefits including 10% pension, 30 days holiday and annual bonus.
• A friendly and flexible culture – the same as how we work with our customers.
• A growing organisation that means there are lots of opportunities to progress.
• A drive for continuous improvement which you will be empowered to get behind from day one.

About MotoNovo Finance

We are one of the largest lenders in the UK used car finance market. We specialise in motor finance for over 40 years and are recognised as one of the best car finance providers in the industry.

We are part of the Aldermore Group which includes Aldermore Bank plc. We offer a range of personal and business finance and savings options.

Our Commitment to Diversity and Inclusion

We welcome people regardless of age, disability, gender identity, marital status, race, faith, sexual orientation, socioeconomic background and whether you are pregnant or on family leave. We are committed to building a working environment that values respect, diversity and compassion.

Still Curious? Join Us

We have a thorough referencing process which includes criminal record checks. If you are ready to make an impact and grow with a forward‑looking finance organisation, we would love to hear from you.