Account Manager

REL Field Marketing; Boscombe; Hybrid; GBP 32,000 - 38,000; Full time

Job summary

A leading marketing firm is seeking an experienced Account Manager for Sampling & Events to ensure high-quality client experiences. You will manage key client relationships, oversee projects from inception to execution, and lead a team. This hybrid role offers a salary of up to £38,000 per annum plus bonuses, with excellent workplace awards and a strong emphasis on sustainability. Occasional travel to client offices in London and Leeds is required.

Benefits

Best Workplace Awards

Diverse and inclusive environment

Career development opportunities

Qualifications

• Proven experience in client management and relationship building.
• Strong leadership skills to oversee project delivery.
• Ability to analyze data and influence change.

Responsibilities

• Be the main point of contact for day-to-day client queries.
• Lead and oversee sampling and events from planning to delivery.
• Analyze reports to present results and insights to clients.
• Develop and implement process improvements for the team.
• Conduct performance reporting and activity overviews.

Skills

Client Management

Project Leadership

Data Analysis

Process Improvement

Team Communication

Risk Management

Performance Reporting

Mentorship

Collaboration

Job description

Account Manager – Sampling & Events

Full Time, 12 months maternity cover – Salary: up to £38,000 per annum + bonus opportunity (OTE up to £41,800). Working: 35 hours per week, Monday to Friday with occasional weekend or evening work. Location: Hybrid – 2 days per week at Winnersh (RG41 5TP) with occasional visits to client offices in London and Leeds.

REL Field Marketing partners with some of the biggest retail names to deliver engaging sampling & events campaigns across the UK. We’re looking for a proactive and passionate Account Manager to join our team and take ownership of delivering standout client experiences.

Responsibilities

• Client Management – be the main point of contact for day‑to‑day queries, building strong relationships and ensuring briefs are delivered on time with quality checks.
• Project Leadership – lead and oversee sampling, experiential activities and branded events from planning through to live delivery.
• Data & Insight – pull and analyse reports to influence change and present results to clients and field managers.
• Process Improvement – identify and implement new ways of working, ensuring seamless adoption by the field team.
• Team Communication – present project overviews and performance results confidently at all levels.
• Risk Management – develop weekly contingency plans to minimise disruption and ensure smooth operations.
• Performance Reporting – collate weekend compliance data and activity overviews to share with clients.
• Mentorship – manage and develop a small team, including conducting 1:1s and providing cover during periods of leave.
• Collaboration – work closely with the field team, recruitment team, and systems team.

Benefits & Awards

• UK & Europe’s Best Workplace every year since 2015
• UK’s Best Workplace for Women (since 2018)
• UK’s Best Workplace for Wellbeing (since 2022)
• UK’s Best Workplace for Development (since 2024)
• UK’s Best Workplace in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)
• Multiple FMBE awards and Agency of the Year titles

Sustainability

• Ecovadis – Silver Award
• ISO 14001 & ISO 27001 certifications
• Cyber Essentials accreditation
• Partnership with Oblong Trees