Account Manager

VTR Talent; Borough of Rossendale; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading waste management firm in England is seeking an experienced Account Manager to manage key client relationships and drive business growth. This pivotal role requires 2+ years of experience in account management and a strong background in customer service. You'll engage with top stakeholders, address client needs, and explore new sales avenues, all while benefiting from a supportive team culture and numerous perks like gym memberships and ongoing training opportunities.

Benefits

Access to a pool car

28 days holiday

Free annual gym membership

Salary sacrifice scheme

Cycle to work scheme

Paid days off for charitable work

Regular team lunches and events

Opportunities for ongoing training and professional development

Qualifications

• 2+ years of experience in account management or customer service within the waste management sector or closely related fields.
• Comfortable using CRM software such as Salesforce or HubSpot.
• Proven track record of building strong, influential relationships with stakeholders.

Responsibilities

• Develop and nurture long-lasting connections with clients.
• Engage with key business executives and stakeholders, providing sales reports.
• Act as the face of the company at client sites across the UK.
• Address client queries and identify opportunities for business expansion.
• Work closely with internal teams to ensure the best service for clients.

Skills

Account Management

Customer Service

CRM Software

Relationship Building

Tools

Salesforce

HubSpot

Job description

Overview

In-Office

£30,000 - £35,000 + Bonus

Are you ready to join a company that’s not just growing, but transforming an entire industry? This is your chance to step into a pivotal role with a business that’s reimagining how we handle waste—whether it's converting it into renewable energy, discovering new recycling methods, or simply ensuring it doesn’t end up in the wrong places. This is a company that has experienced phenomenal growth over the past year and is poised to expand its innovative services internationally. If you’re looking for an Account Manager role within a dynamic environment where your contributions genuinely matter, this is the place for you. With a supportive team culture and a management approach that values openness and development, they've built a workplace where staff thrive.

As an Account Manager you’ll be at the heart of our client relationships. You’ll manage a select portfolio of 2-5 key clients, ensuring their needs are met while uncovering new opportunities for growth. This is not just about maintaining the status quo; you’ll be instrumental in driving new business from existing accounts and exploring fresh sales avenues.

Responsibilities

• You’ll develop and nurture long-lasting connections with clients, acting as their main point of contact and trusted advisor.
• Engage with key business executives and stakeholders, providing insightful sales reports and updates to keep them informed and satisfied.
• You’ll be the face of the company at client sites across the UK, ensuring that we are always in tune with their needs.
• Address client queries efficiently, identifying opportunities for further collaboration and business expansion.
• Work closely with internal teams across various functions to ensure that our clients receive the best possible service.

Requirements

• 2+ years of experience in account management or customer service within the waste management sector, or closely related fields.
• You’re comfortable using CRM software (like Salesforce or HubSpot).
• You have a proven track record of building strong, influential relationships with stakeholders at all organisational levels.

Benefits

• Access to a pool car
• 28 days holiday
• Free annual gym membership
• Salary sacrifice scheme
• Cycle to work scheme
• Paid days off for charitable work
• Regular team lunches and events
• Opportunities for ongoing training and professional development

If you’re ready to take the next step in your career and be part of something transformative, we’d love to hear from you, apply now!