Account Handler

Marsh McLennan; Norwich; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading insurance and risk management firm is seeking an Account Handler for their Facultative team in Norwich. This hybrid role will require working in the office at least three days a week. The successful candidate will coordinate business flow, prepare Market Reform Contracts, and ensure compliance with quality standards. Ideal candidates will have strong attention to detail, excellent communication skills, and previous insurance experience. Join a supportive team that fosters professional development and inclusivity.

Benefits

Professional development opportunities

Inclusive work culture

Benefits and rewards

Qualifications

• Strong attention to detail with a methodical and conscientious approach.
• Excellent written and verbal communication skills.
• Ability to work under pressure.

Responsibilities

• Coordinate and monitor the flow of business.
• Prepare Market Reform Contracts and Endorsements.
• Calculate applicable taxes using the tax tool.

Skills

Attention to detail

Planning and organisational skills

Communication

Numeracy skills

Job description

Company:

Marsh

Description:

Join the Facultative team as an Account Handler supporting the CMF Europe team. Carpenter Marsh Fac (CMF) is the unified facultative reinsurance business in Europe created by the merger of the facultative operations of Marsh and Guy Carpenter in October 2024.

This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

What can you expect

• Fantastic opportunity to provide support to existing CMF Switzerland/Liechtenstein and Nordics based colleagues in servicing complex major multi‑national risks and a multi product line portfolio of business
• The successful candidate will contribute towards and/or meet internal targets in respect of error reduction quality checking & processing in relation to all CMF product lines.
• Previous insurance experience would be ideal.

We will count on you

• Coordinate and monitor the flow of business from CMF Zurich/Liechtenstein/Nordics into Operations
• Prepare Market Reform Contracts and Endorsements (MRCs and MRCEs) using our document templates and adapt these based on information received from our clients and input from the broking team
• Calculate applicable taxes using our tax tool
• Arrange for new clients to be set‑up on our systems
• Take responsibility for Quality Assurance checking in relation to procedures compliance standards FCA and other regulatory body guidelines.
• Take effective control and management of internal targets in respect of: Workflow Contract Certainty Premium Warranties Payments MRCE Workflow Late Signings
• Monitor and track of MRCE documents
• Manage the broking of MRCEs / alterations identified within the de‑broke/tidy process
• Review and respond to queries emanating from internal colleagues markets and clients
• Be part of a technical centre of excellence for CMF consistently delivering quality professional advice to clients colleagues and markets

What you need to have

• Strong attention to detail with a methodical and conscientious approach
• Planning and organisational skills
• Excellent written and verbal communication skills
• Ability to work under pressure
• Quick to take on‑board new information which is technical in nature.
• Ability to cope with cyclical nature of the business
• Solid numeracy skills

What makes you stand out

• Previous Insurance experience
• Experience within a similar role

Why join our team

• We help you be your best through professional development opportunities interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
• Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well‑being.

Key Skills

Accounting Software, Time Management, Accounts Administration, Accounts Receivable, Accounts Reconciliation, Administrative Skill, Leadership skills, Accounting & Finance, Accounts Management, Communication, Analysis Skills, Relationship Management, Team Player Spirit, Budgeting Skills, Accounts Payable

Employment Type: Full‑Time

Experience: years

Vacancy: 1

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.