Account Handler – Commercial

IPS Group; Essex; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance firm in Southend is seeking an experienced Account Handler to manage commercial insurance accounts in a hybrid working environment. The role involves ensuring policies are accurate, providing excellent service, and negotiating terms with insurers. Ideal candidates will have experience in account handling, strong organisational skills, and the ability to manage multiple tasks under pressure. This opportunity allows you to join a close-knit team where your contributions truly matter.

Qualifications

• Experience in a similar account handling role within insurance.
• Confidence managing premiums and supporting on larger clients.
• Ability to manage multiple tasks under pressure.

Responsibilities

• Manage a range of commercial insurance accounts.
• Ensure policies are accurate and up to date.
• Provide high level of service to clients.
• Negotiate competitive terms with insurers.

Skills

Experience in account handling

Strong organisational skills

Attention to detail

Negotiation skills

Tools

Acturis

Job description

We’re looking for an experienced Account Handler to join a small, friendly team in Southend, with the flexibility of hybrid working. This role involves managing a range of commercial insurance accounts, making sure policies are accurate and up to date, and providing a high level of service to clients. You’ll handle everything from new business and renewals to changes and cancellations, and you’ll work closely with insurers to negotiate competitive terms while keeping everything compliant.

To be considered, you’ll need experience in a similar account handling role within insurance. This could be across personal lines, SME, property owners, professional indemnity, directors and officers, or cyber. You should be confident managing premiums typically between £ and £3,, and occasionally supporting on larger clients. Strong organisational skills and attention to detail are essential, as is the ability to manage multiple tasks under pressure. If you’ve used Acturis or have (or want to work towards) CII qualifications, that’s a plus.

This is a great opportunity to join a close-knit team where your work really matters. If you’re proactive, enjoy working with clients, and want a role where you can make an impact, we’d love to hear from you.