Account Handler

AMWINS UK; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global brokerage firm in London is seeking an Account Handler to provide administrative support to the MGA and Portfolio Solutions Technical Team. Responsibilities include document creation, compliance assistance, and data management. Candidates should have strong analytical skills, proficiency in MS Office, and the ability to follow processes meticulously. This dynamic role offers opportunities for professional growth in a collaborative environment.

Qualifications

• Ability to follow processes and procedures for documentation and data entry.
• Knowledge of Lloyd’s Binding Authorities is preferable.

Responsibilities

• Create and maintain electronic files and documents.
• Gather and use data to complete document templates accurately.
• Assist with compliance reporting and audits.

Skills

Ability to analyse and identify key information

Clear communication skills

Excellent planning and organisation skills

Good decision-making skills

Ability to work as part of a team

Problem-solving using policies and procedures

Tools

MS Office

Binder Cloud

Global XB

Delegated Contract and Oversight Manager (DCOM)

Delegated Data Manager (DDM)

E-Placing (PPL / Whitespace)

Job description

Job Description

Job Title Account Handler

Division MGA & Portfolio Solutions

Location London

Website www.amwinsglobalrisks.com

Amwins Global Risks

At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s.

Insurance is a relationship‑based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow.

We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.

Introduction

The Account Handler role is to provide administrative duties to the MGA and Portfolio Solutions Technical Team and Broking Division. The role requires knowledge of how to create Lloyd’s Binding Authorities across various classes and territories.

Responsibilities

Document Creation

Gather information from files/e-files and use the data to complete standard document templates for distribution both internally and externally without errors. Documents include:

• Market Reform Contracts/Endorsements using Lloyd’s Crystal + and QA Tools
• Accurately complete check lists
• Create Profit Commission Statements using information from premium and claims reports

Compliance

• Atlas – assist Coverholders with keeping up to date compliance information along with creating tasks for new Underwriter relationships, classes or territories
• Sanctions – keeping up to date with sanction requirements
• Delegated Audit Manager (DAM) – reviewing and assisting Coverholders with responding to Audit recommendations

Data Entry

Fully and accurately enter, amend, update and submit data on and to:

• Binder Cloud
• Global XB – Total Objects
• Atlas
• Delegated Contract and Oversight Manager (DCOM)
• Delegated Data Manager (DDM)
• E-Placing (PPL / Whitespace)
• Insurers Market Repository (IMR)
• MS Office: Excel/Word/Outlook/SharePoint/Electronic Placing systems.

Managing information

• Create and maintain electronic files
• File all documents in a timely manner so they are accurate and up to date.
• Respond to routine inquiries and provide information in a timely manner
• Analyse premium, claims and Statistical reports
• Analyse Risk Level Data and Aggregates to ensure in line with defined limits.

Knowledge/Skills/Qualifications

• Ability to analyse and identify key information
• Able to follow processes and procedures for the production of documentation, data entry and information management
• Operating knowledge of Computer systems including MS Office
• Ability to problem solve using policies and procedures
• Ability to clearly communicate to people both internally and externally
• Good decision‑making skills
• Ability to work as part of a team
• Excellent planning and organisation skills

Key Competencies

Accurate Data and Management of Information - Level 2

Communicating and Influencing Skills – Level 2

Customer Focus – Level 2

Decision making – Level 2

Information Seeking - Level 2

Negotiation and Persuasion – Level 2

Planning and Organising - Level 2

Relationship Building – Level 2

Team Working – Level 2