Account Executive

Smartech; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail innovation company in Greater London is seeking an Account Executive to manage and grow relationships with luxury retail partners. In this role, you will blend your passion for technology with customer experience to enhance brand identities within retail concessions. Ideal candidates will have a proven background in account management, strong communication skills, and the ability to collaborate effectively. This position offers an exciting opportunity to work with top brands and drive innovative activations in a dynamic retail environment.

Qualifications

• Demonstrated ability to build strong, long-term relationships with clients.
• Experience in account management within luxury retail or tech.
• Strong communication and collaboration skills.

Responsibilities

• Build and nurture relationships with top brand partners.
• Collaborate with internal teams to address challenges.
• Lead business reviews and provide actionable insights.

Job description

Job Summary

Do you want to help shape the future of retail? Here’s a thought—how about doing that while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group—a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring?

As an Account Executive you’ll play a pivotal role in managing and growing our presence within our luxury retail concessions. This is a unique opportunity to blend your passion for tech with the art of customer experience.

Key Responsibilities

Strategic Account Development

• Build and nurture strong, long-term relationships with our top brand partners, becoming their trusted adviser and advocate.
• Collaborate with internal teams to proactively address challenges and identify opportunities to drive mutual success.
• Lead regular business reviews with brand partners, providing insights and actionable recommendations to enhance performance.

Brand Partnership Excellence

• Ensure impeccable representation of brand identities and premium customer experiences across all retail concessions.

Partner with brands to design and execute innovative activations tha...