Account Director

The Belfry Hotel and Resorts; Sutton Coldfield; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK hotel and resort is seeking a Regional Account Manager to join their sales team, with responsibilities including managing corporate accounts, driving revenue growth, and participating in networking events. The ideal candidate has a minimum of 2 years in hotel sales, excellent communication skills, and a track record of developing client relationships. This position offers a competitive salary with benefits, including performance bonuses and wellness programs.

Benefits

Discounted gym membership

Healthcare schemes

Employee Assistance Programme

Subsidised taxi service

Team social events

Qualifications

• Minimum of 2 years sales experience within the hotel industry.
• Proven track record in hotel sales & account management.
• Strong analytical skills to evaluate performance and develop strategies.

Responsibilities

• Manage an existing local account portfolio of corporate and agents.
• Actively prospect for new business opportunities.
• Drive revenue growth and support sales lead conversion.

Skills

Hotel sales experience

Account management

Excellent communication skills

Analytical skills

Networking

Tools

Sales Force

Delphi

Opera

Job description

We have a fantastic opportunity for a new role as RegionalAccount Manager to work in our dynamic Sales team at The Belfry, England’sleading Hotel and Resort, who recently won the miaList Best Sales and MarketingTeam, a testament to their excellent customer relationships and results-drivenwork ethic. We havean exciting year ahead at The Belfry, with hosting The British Masters in August2024, and continuing with the extensive investment to the Resort.

The Belfryhas 320 bedrooms, 22 function rooms. 2 Rosette standard dining, five food andbeverage outlets, fantastic leisure facilities including our 20 treatment rooms& pool and of course, what we are famous for…golf.

About theRole

As an AccountManager, you will play a vital role in representing all areas of our renownedresort and be part of the launch of exciting expansion. You will primarily manage the localcorporate and agency accounts, along with local business partners. This resortbased role comes with a competitivesalary, as well as car allowance and annual bonus scheme.

Keyresponsibilities include :

• Manage an existing local accountportfolio of both corporate and agents
• Actively prospect for new businessopportunities within the defined customer segment, aligned with The Belfry's businessplan
• Drive revenue growth, and win additionalevents from all segments at The Belfry,. Supporting the conversion of sales leads through effective communication,conduct site visits, and provide exceptional customer service.
• Actively promote The Belfry throughparticipation at industry exhibitions, client events, local networkingopportunities, and familiarisation visits.
• Identifying and seizing opportunities forprofit, client value creation, and innovative solutions.
• Provide support and collaborate with theon-site Events Team.

About you

At TheBelfry, we are committed to your professional growth and success. The idealcandidate for this role will have a proven track record in hotel sales &account management with a minimum of 2 years sales experience within the hotelindustry. Be able to demonstrate successin developing and maintaining client relationships. Working within a largesales team, you will be a collaborative and supportive team player, with theability to bring positivity and energy to help continue the team’s success.

In addition, you will have :

• Familiarity with industry exhibitions,networking events, and client engagement.
• Excellent verbal and writtencommunication skills, with the ability to engage and influence a wide range ofstakeholders.
• The ability to conduct effective resortvisits, understanding and addressing client requirements.
• Experience in utilising relevant softwareand systems such as Sales Force and Delphi and Opera.
• The ability to represent the company atindustry associations and events.
• A passion for achieving targets andexceeding expectations.
• Strong analytical skills to evaluateperformance, identify areas for improvement, and develop effective strategies.
• The ability to manage a portfolio ofaccounts, drive revenue growth, and maximise profitability.
• Knowledge of venues within the UK withwhom the Resort competes.

BelfryBenefits

• Discounted gym membership and access toteam-led fitness sessions, such as our Belfry running club
• Team social events throughout the year
• Belfry-wide wellness programme withexternal speakers, focusing on ‘mind, body & soul’
• The Burnt Chef Project partnership,offering unlimited, fully-funded counselling and mental health support
• Wage stream access to all employees –track earnings, saving accounts, and access to wages when you want
• Healthcare schemes : life assurance,24-hour GP, health cash-plans
• Employee Assistance Programme
• The Belfry is committed to the Hotelier’sCharter, demonstrating our commitment to our people

Wellness

• Discounted gym membership and access toteam-led fitness sessions, such as our Belfry running club
• Team social events throughout the year
• Belfry-wide wellness programme withexternal speakers, focusing on ‘mind, body & soul’
• The Burnt Chef Project partnership,offering unlimited, fully-funded counselling and mental health support
• Wage stream access to all employees –track earnings, saving accounts, and access to wages when you want
• Healthcare schemes : life assurance,24-hour GP, health cash-plans
• Employee Assistance Programme
• The Belfry is committed to the Hotelier’sCharter, demonstrating our commitment to our people

Showingsome appreciation

• Long service awards
• Additional paid holiday for long service
• Reward Vouchers
• Free meals on shift in our canteen
• Annual Belfry awards
• Team appreciation events
• Fantastic resort discounts acrossrestaurants, bars, retail, and golf
• Bed & Breakfast from £35 per room
• Free staff parking
• Subsidised taxi service for those who don’t drive
• Live-in accommodation for up to 3 months
• Relocation bonuses

Learning & Development

• Excellent training and career opportunities
• Internal career pathways programmes
• Access to The Belfry Campus Learning
• Commitment to developing our team through apprenticeshipprogrammes

Making a difference

• Belfry ESG committee, dedicated to delivering an environmentallysustainable business
• Supporting industry, local and national charities
• Pledges made on ‘Make Good Grow’, offering our team’s expertiseand support to good causes