Account Coordinator

Gi Group; England; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment firm in Wellingborough is seeking an experienced Account Coordinator to manage client relationships and workforce requirements. The role involves candidate sourcing, onboarding, and compliance tasks. Key qualifications include a strong customer service mindset and effective communication skills. The position offers a competitive salary and extensive benefits, including a monthly bonus and ongoing professional development.

Benefits

Competitive salary + monthly bonus

25 days holiday + birthday off

Healthcare and pension scheme

Ongoing professional development

Volunteering opportunities

Qualifications

• Experience in managing accounts, resourcing, recruitment, or job board management.
• Ability to work under pressure.
• Proactive approach to problem-solving.

Responsibilities

• Collaborate with the on-site Team to address workforce requirements.
• Handle candidate sourcing, on-boarding, compliance, and payroll processes.
• Supervise workforce operations to meet performance metrics.
• Ensure adherence to client audit requirements.

Skills

Customer service mindset

Excellent communication skills

Organizational skills

Problem-solving

Job description

Overview

Account Coordinator - Gi Group, Wellingborough

Location: Wellingborough

Contract: Full-time Mon-Fri 05:30-13:30 (alternated weekend remote on-call with following Monday off)

Salary: Up to 27,500 + monthly bonus + award-winning benefits

If you're experienced in recruitment - or in a role requiring strong coordination, client management, and service delivery - and you want to focus on service rather than sales, this could be the right next step.

What We Offer

• Competitive salary + monthly bonus
• 25 days holiday + birthday off + ability to purchase additional leave
• Healthcare, pension scheme, and wellbeing benefits
• Ongoing professional development
• Volunteering opportunities and much more

The Role

• Collaborate with the on-site Team to address the client's workforce requirements
• Handle responsibilities related to candidate sourcing, on-boarding, compliance, orientation, and payroll processes.
• Supervise workforce operations to achieve branch performance metrics and meet client satisfaction goals.
• Ensure adherence to client audit requirements and maintain compliance with company policies and standards.

The Person

• Experience in managing accounts/resourcing/recruitment or job board management
• A strong customer service mindset and ability to work under pressure
• Excellent communication and organisational skills
• A proactive approach to problem-solving

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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