Account Controller Co-Man

Refresco Group; Nottingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading beverage solutions provider in the UK is seeking a Contract Manufacturing Account Controller to manage strategic accounts and drive profitability. This role involves overseeing contracts, leading a Senior Account Executive, and ensuring customer satisfaction. The ideal candidate will have significant account management experience in FMCG and strong leadership skills. The position is hybrid, requiring attendance at the Kegworth Head Office two days per week, offering a competitive benefits package including a car allowance and healthcare.

Benefits

£7,000 car allowance

8% pension contribution

Healthcare up to family

Income protection

28 days annual leave + bank holidays

Purchase additional holidays

4x annual salary life assurance

Employee referral scheme

GroceryAid support service

Cheers benefits platform

Free onsite parking

Discounted products

Qualifications

• Proven experience in senior account management or account controlling in FMCG.
• Strong leadership abilities and capacity to grow profitable client relationships.
• Background in project delivery and stakeholder management.

Responsibilities

• Manage annual sales and profitability targets.
• Build and maintain strong customer relationships.
• Lead contract manufacturing projects and ensure smooth onboarding.
• Drive continuous improvement in account management.

Skills

Senior account management experience

Contract manufacturing knowledge

Commercial acumen

Negotiation skills

Analytical problem-solving

Job description

Job Overview

Refresco UK is looking for a Contract Manufacturing Account Controller to lead account management for contract manufacturing wins with household name brands. Reporting to the Head of Contract Manufacturing, you will be the face of Refresco to key clients, driving growth, shaping commercial success, and building trusted partnerships. You will manage strategic accounts, oversee contracts, and lead a Senior Account Executive, ensuring we deliver value, profitability, and customer satisfaction at every step.

Contract Manufacturing Account Controller (Permanent, Hybrid)

2 days per week at our Kegworth Head Office
Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm

Reward & Benefits

• £7,000 car allowance
• 8% pension contribution
• Healthcare up to family
• Income protection
• 28 days annual leave + bank holidays
• Purchase additional holidays
• X4 Annual salary
• life assurance
• Employee referral scheme - earn a bonus for referring your friends or family
• GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers a benefits platform offering discounts, free perks, and well-being tools for all employees
• Free onsite parking, and discounted products

What you’ll be doing as a Contract Manufacturing Account Controller

• Budget Management: Set and deliver annual sales and profitability targets; monitor performance and take corrective action; prepare budgets and performance reports; identify growth opportunities.
• Customer Relationships: Manage key accounts, build strong partnerships, oversee contracts, ensure satisfaction and retention, and drive preferred supplier status.
• Project Leadership: Lead contract manufacturing projects, ensure smooth onboarding of new clients, coordinate cross-functional activities, and recover agreed costs.
• Operational Excellence: Drive continuous improvement, support logistics and supply chain, ensure compliance with commercial requirements, and manage account administration.
• Team Development: Coach and develop a Senior Account Executive preparing for succession and supporting business cases for investment.

About you

The ideal candidate will have senior account management or account controlling experience in FMCG or packaging, with contract manufacturing knowledge an advantage. They’ll bring proven team leadership, strong commercial acumen, and the ability to grow profitable client relationships. Skilled in negotiation, project delivery, and stakeholder management, they’ll combine customer focus with analytical problem-solving to drive success and lead a high-performing team.

Values

Ultimately, we encourage everyone to role model our core values of agility, responsibility, passion, excellence, and entrepreneurship as we believe these are what has made Refresco successful so far.

Equality and diversity statement

Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.

About Refresco

Refresco is the global independent beverage solutions provider for Global, National and Emerging brands, and retailers with production in Europe, North America, and Australia. Refresco offers an extensive range of product and packaging combinations from juices to carbonated soft drinks and mineral waters in carton, PET, Aseptic PET, cans, and glass. Refresco continuously searches for new and alternative ways to improve the quality of its products and packaging combinations in line with consumer and customer demand, environmental responsibilities, and market demand. Refresco is headquartered in Rotterdam, the Netherlands and has more than 13,500 employees. www.refresco.com. Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 12 billion litres of soft drinks from 64 manufacturing plants in 12 countries and were only just getting started. We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for the leading retailers. Whether its packed in cartons, bottles or cans, we ensure that our products are made to the highest quality standards. Our products get where they need to be when they need to be to meet the needs of our high-profile customers. Refresco believes that equal opportunity for all is fundamental to our company's values and all our applicants can expect fairness and transparency in our recruitment process.