AACC/CHC Clinical Quality Manager

NHS; Metropolitan Borough of Solihull; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A growing healthcare start-up is seeking a CHC Clinical Quality Manager to lead a team and ensure high-quality Continuing Healthcare assessments. The ideal candidate will have strong skills in CHC processes, experience in clinical quality management, and excellent communication abilities. This hybrid role offers competitive pay, performance bonuses, and good career development opportunities.

Benefits

Competitive Salary (NHS Agenda for Pay Band 7 equivalent)

Performance-related bonuses

Company pension

Free on-site parking

Career development opportunities

Qualifications

• In-depth knowledge of the National Framework for NHS Continuing Healthcare.
• Experience in clinical quality management.
• Experience in providing feedback and support to assessors.

Responsibilities

• Lead day-to-day operations of CHC assessments.
• Liaise with social workers and stakeholders.
• Promote excellent customer care throughout the CHC process.

Skills

Understanding of CHC processes and frameworks

Excellent interpersonal skills

Skilled in Microsoft Office and digital systems

Self-motivated and performance-oriented

Education

Current NMC registration

Up-to-date mandatory training

Job description

We are seeking a CHC Clinical Quality Manager to lead and support our growing team of CHC Assesors. The role will focus on delivering high-quality Continuing Healthcare (CHC) Assessments and Clinical Services on behalf of our NHS partners.

In-depth knowledge of the National Framework for NHS Continuing Healthcare and Funded Nursing Care is essential. You will play a central role in leading day-to-day operations, motivating the team, engaging NHS stakeholders, and helping to scale UB Healthcare's services.

Main duties of the job

Key Responsibilities

• Scrutinise and review comprehensive assessments to ensure compliance with the National Framework.
• Provide feedback and clinical support to assessors where required.
• Audit cases to provide feedback to quality control assurers and clinical leads.
• Provide support to the administration team.
• Act as a clinical resource to the team.
• Undertake holistic assessments and reviews when required (face-to-face and remote).
• Liaise with social workers and other stakeholders.
• Provide clinical reports to Clinical Service Delivery Lead/ Head of Clinical Ops.
• Promote excellent customer care throughout the CHC process.
• Promote excellence, compliance, and efficiency across the team.

About us

AACC/CHC Clinical Quality Manager

Hybrid| Full-time | Permanent | Posted: 25 September 2025 | Work authorisation: UK required |Enhanced DBS | Competitive Remuneration

About UB Healthcare

UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.

We are proud to be an equal opportunity, Living Wage, and Mindful Employer.

• A safe and inclusive workplace
• On-the-job training
• Wellness programmes
• Growth and promotion opportunities

Job responsibilities

Who We're Looking For

• Experienced CHC Clinician
• Strong understanding of CHC processes and frameworks
• Confident communicator with excellent interpersonal skills
• Skilled in Microsoft Office and digital systems used in healthcare settings
• Positive, self-motivated, and performance-oriented
• Committed to UB Healthcare's mission and values

An Enhanced DBS check is required for this role.

• Competitive Salary (NHS Agenda for Pay Band 7 equivalent)
• Performance-related bonuses and an annual bonus scheme
• Company pension
• Free on-site parking
• Company events & wellness initiatives
• Career development and promotion pathways

Person Specification

Qualifications

• Current NMC registration
• Up-to-date mandatory training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceBand 7 equivalent