AACC/CHC Clinical Quality Manager

NHS; Metropolitan Borough of Solihull; On-site; GBP 31,000 - 42,000; Full time

Job summary

A notable healthcare provider in Solihull is seeking a CHC Clinical Quality Manager to lead high-quality CHC assessments and clinical services. Candidates must have current NMC registration and experience as a CHC clinician. This full-time role offers competitive salary, performance bonuses, and opportunities for professional development in a supportive environment.

Benefits

Competitive Salary

Performance-related bonuses

Company pension

Gym membership

Free on-site parking

Career development opportunities

Qualifications

• Registered nurse with experience as a CHC clinician.
• Strong understanding of CHC processes and frameworks.
• Positive, self-motivated, and performance-oriented.

Responsibilities

• Lead high-quality CHC assessments and clinical services.
• Audit cases for quality control feedback.
• Provide clinical reports to the management.
• Maintain accurate case records.

Skills

CHC processes and frameworks

Confident communicator

Skilled in Microsoft Office

Interpersonal skills

Self-motivated

Education

Current NMC registration

Up-to-date mandatory training

Job description

Overview

The Role

We are seeking a CHC Clinical Quality Manager to lead and support our growing team of CHC Assessors. The role will focus on delivering high-quality Continuing Healthcare (CHC) Assessments and Clinical Services on behalf of our NHS partners. In-depth knowledge of the National Framework for NHS Continuing Healthcare and Funded Nursing Care is essential. You will play a central role in leading day-to-day operations, motivating the team, engaging NHS stakeholders, and helping to scale UB Healthcare's services.

Key Responsibilities

• Scrutinise and review comprehensive assessments to ensure compliance with the National Framework.
• Provide feedback and clinical support to assessors where required.
• Audit cases to provide feedback to quality control assessors and clinical leads.
• Provide support to the administration team.
• Act as a clinical resource to the team.
• Undertake holistic assessments and reviews when required (face-to-face and remote).
• Liaise with social workers and other stakeholders.
• Maintain accurate case records.
• Provide clinical reports to Clinical Service Delivery Lead/ Head of Clinical Ops.
• Promote excellent customer care throughout the CHC process.
• Promote excellence, compliance, and efficiency across the team.

About UB Healthcare

UB Healthcare is a fast-growing healthcare start-up delivering outcome-based services for the NHS and social care sector. Our mission is to improve outcomes, reduce inequalities, and elevate experiences through collaborative partnerships and cost-effective, high-quality services.

We are proud to be an equal opportunity, Living Wage, and Mindful Employer.

Environment & Benefits

• A safe and inclusive workplace
• On-the-job training
• Wellness programmes
• Growth and promotion opportunities
• Regular social events

Role Details

Date posted: 26 September 2025

Pay scheme: Other

Salary: Depending on experience Band 7 equivalent

Contract: Permanent

Working pattern: Full-time, Flexible working

Reference number: E0457-25-0002

Job locations: Office 7, 16 Highlands Road, Solihull, West Midlands, B90 4ND

Job responsibilities

Who We're Looking For

• A registered nurse
• Experienced CHC Clinician
• Strong understanding of CHC processes and frameworks
• Confident communicator with excellent interpersonal skills
• Skilled in Microsoft Office and digital systems used in healthcare settings
• Positive, self-motivated, and performance-oriented
• Committed to UB Healthcare's mission and values

An Enhanced DBS check is required for this role.

Benefits

• Competitive Salary (NHS Agenda for Pay Band 7 equivalent)
• Performance-related bonuses and an annual bonus scheme
• Company pension
• Gym membership
• Free on-site parking
• Company events & wellness initiatives
• Career development and promotion pathways

Qualifications

Essential

• Current NMC registration
• Up-to-date mandatory training

Compliance

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure to the DBS is required. UK Registration: Applicants must have current UK professional registration.