64224 – Support Specialist III

Career Moves; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy is hiring a Support Specialist in London to help support their distribution sales channel partners. This role combines data acquisition, report development, and automation to drive business insights. The ideal candidate must have a Bachelor’s degree and proficiency in data analytics, particularly SQL and Google-related tools. Strong communication skills and the ability to create innovative solutions from data are essential. This position offers a hybrid work model, providing flexibility in the workplace.

Qualifications

• Proficiency in SQL and Google tools is essential.
• Strong analytical skills for data set analysis and trends identification.
• Excellent communication skills to convey complex data insights.

Responsibilities

• Identify and obtain necessary data sources for business tracking.
• Develop and maintain reports with actionable insights.
• Identify and resolve information gaps in data systems.

Skills

Data analytics – SQL experience

Dashboard Experience- visualisation tools

Utilize Google related tools to extract, visualize & present data

Education

Bachelor’s degree in Business, Data Analytics, Information Systems or a related field

Tools

Google Sheets

Google Data Studio

Google BigQuery

SQL

Google Notebook

Looker

Job description

Support Specialist

Location : London UK,hybrid 3x days / week

Start date : ASAP

Duration : 12 months

Minimum Pay Rate : £ per hour (Inside IR35)

Overview

Our client is seeking a dynamic and detail-oriented Distribution Channel Support Specialist to join our team. This role is crucial in supporting our distribution sales channel partners and our internal teams by obtaining the right data sources, developing, and implementing comprehensive reports for business tracking. The ideal candidate will demonstrate proficiency in data analytics and be skilled at creating solutions from scratch.

Key Responsibilities

• Data Acquisition and Management: Identify and obtain necessary data sources to ensure comprehensive data coverage for distribution business tracking. Both internal and external.
• Report Development and Implementation: Develop, implement, and maintain relevant reports that provide actionable insights for the distribution channel team on recurring and ad-hoc bases. Focus on creating scalable and automated reporting solutions that facilitate daily analysis.
• Gap Analysis and Resolution: Identify information gaps, inconsistencies, and inaccuracies in current data systems and develop actionable strategies to address and resolve them.
• Data Integration & Visualisation: Utilize Google Notebook, Looker and other Google-related tools to extract, visualize, and present data effectively. Create strong connections between different data sources to ensure seamless data integration and accessibility.
• Automation and Scalability: Design solutions that are automated to the greatest extent possible, ensuring process efficiency and simplification.

Required Qualifications

• Bachelor’s degree in Business, Data Analytics, Information Systems or a related field.
• Proficiency in Google Tools and Coding: Expertise in SQL language, Google Notebook, Looker and other Google-related tools such as Google Sheets, Google Data Studio, and Google BigQuery, as well as SQL.
• Analytical Skills: Strong ability to analyse complex data sets, identify patterns, trends, and insights that drive decision-making processes.
• Problem-Solving Aptitude: Capable of creating solutions from scratch, finding innovative ways to fill information gaps, and effectively tackling any issues that arise.
• Communication Skills: Excellent verbal and written communication skills with the ability to convey complex data insights to stakeholders across various levels.

Preferred Experience

• Previous experience in a similar role supporting demand, product, sales or distribution channel teams.
• Familiarity with the distribution sales business landscape and related analytical processes.
• Demonstrated ability to work effectively both collaboratively and independently in a fast-paced, dynamic environment.
• Strong organizational and prioritization skills, with the ability to perform well under time pressure, for troubleshooting and managing multiple priorities.

Top 3 Must have-hard skills

• Data analytics – SQL experience
• Dashboard Experience- visualisation tools
• Utilize Google related tools to extract, visualize & present data