3rd Line Engineer (Projects)

Roc Search GmbH; Greater Manchester; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading managed service provider based in Bolton seeks an experienced 3rd Line Engineer to manage exciting infrastructure projects for SME clients across the North West. This role emphasizes project ownership, not just ticket-driven support, making it ideal for those who thrive in dynamic environments. Key responsibilities include leading M365 and Azure migrations, server upgrades, and client-facing technical documentation. This position offers a salary of up to £45,000 and various training opportunities.

Benefits

Competitive salary up to £45,000

Training and certification opportunities

Supportive team environment

Varied project work

Qualifications

• Proven experience in a Managed Service Provider (MSP) environment.
• Familiarity with Microsoft 365 and Azure services.
• Experience with Windows Server environments.

Responsibilities

• Lead infrastructure projects from start to finish.
• Manage M365 and Azure migrations effectively.
• Perform server builds, upgrades, and migrations.

Skills

MSP experience

Microsoft 365

Azure

Windows Server

Hyper-V

VMware

Networking infrastructure

Veeam

Strong communication

Project delivery skills

Job description

Overview

3rd Line Engineer (Projects)
Bolton, North West (client travel)
Company: MSP

The Role

A growing MSP in Bolton is looking for an experienced 3rd Line Engineer to deliver a wide range of exciting projects for SME clients across the North West and be an escalation point for the service desk.

This is a project-focused role, not just a ticket-driven support position. You\'ll take ownership of projects through to delivery, working with clients and internal teams to deliver high-quality outcomes.

Why Join this MSP?

• Salary up to £45,000 depending on experience
• Project-focused role with real ownership
• Well-scoped, varied projects
• Supportive team environment
• Training and certification opportunities

What You\'ll Be Doing

• Leading infrastructure projects end to end
• M365 and Azure migrations
• Server builds, upgrades, and migrations
• Network upgrades (firewalls, switches, VPNs, VLANs)
• Office relocations and IT setups
• Backup and disaster recovery implementations
• Client-facing technical delivery and documentation

Required Skills

• Proven MSP experience (essential)
• Microsoft 365 & Azure
• Windows Server
• Hyper-V and/or VMware
• Networking infrastructure
• Veeam or similar solution
• Strong communication and project delivery skills
• UK driving licence

Please drop me a message if you would like additional information - [e-mail]