3rd Line Core Engineer (DV Cleared)

Sanderson Government & Defence; Basingstoke; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading secure IT provider is seeking a motivated 3rd Line Core Engineer in Basingstoke, UK. This entry-level role offers extensive training and significant progression opportunities in a secure environment. Duties include performing infrastructure checks, managing incidents, and supporting a high-profile user community. Candidates will work with various monitoring tools and will need UK DV clearance. The position provides a competitive salary package, comprehensive benefits, and a strong supportive team culture.

Benefits

Salary £40k-£45k + 10% DV allowance

26 days annual leave plus public holidays

Double-matching pension contributions up to 10%

Life assurance

Employee Assistance Programme & Virtual GP

Flexible benefits including increased holiday, dental, travel cover

Qualifications

• Motivated and ambitious individual pursuing a career in 3rd line engineering.
• Ability to interact effectively with customers and stakeholders.
• Strong willingness to learn about core infrastructure technologies.

Responsibilities

• Conduct daily infrastructure checks and manage incidents.
• Engage with high-profile users and stakeholders regularly.
• Utilize ITSM tools for incident lifecycle management.
• Support project activities including hardware builds and configuration.
• Perform hands-on tasks related to Windows Server and Active Directory.

Skills

Infrastructure checks and incident management

Customer and stakeholder interaction

Windows Server and Active Directory tasks

Event management and monitoring tools

Tools

SolarWinds

SCOM

MECM/SCCM

SQL

vCentre

Trelix (McAfee)

Job description

Overview

A leading secure IT provider is seeking a motivated and ambitious 3rd Line Core Engineer (Grade 11) to join a highly secure Basingstoke-based environment. This role is an excellent entry point into 3rd line engineering, offering hands‑on training, clear progression, and exposure to a wide range of core infrastructure technologies. You’ll work within a skilled team while gaining strong operational experience and developing your technical capability.

Key Responsibilities

• Perform daily infrastructure checks, incident management, triage, and escalation
• Support a high‑profile user community with regular customer and stakeholder interaction
• Work with ITSM tools to manage the full incident lifecycle
• Contribute to operational readiness reviews and service release support
• Support project activity including hardware builds and configuration
• Carry out hands‑on Windows Server and Active Directory tasks
• Utilise event management and monitoring tools such as SolarWinds, SCOM, MECM/SCCM, Active Directory, SQL, vCentre, and Trelix (McAfee)
• Receive structured training across monitoring platforms and tooling environments

Environment & Clearance

This position sits within one of the UK’s most secure operational environments. DV clearance is essential. Full sponsorship is available for candidates not currently holding DV clearance; however, employment can only begin once clearance has been fully approved.

• Fully on‑site initially
• No phones or corporate laptops permitted on the secure floor

Progression & Development

• Ideal for candidates early in their 3rd line journey
• Strong cross‑training with Grade 11 and Grade 12 engineers
• Clear progression path from Grade 11 to Grade 12
• Supportive team culture with structured development
• Once established, working pattern becomes split: ~50% at the secure site and ~50% at the standard Basingstoke office

Benefits Package

• Salary £40k-£45k + 10% DV allowance
• One‑stage, in‑person interview (technical + competency)
• 26 days annual leave plus public holidays
• Double‑matching pension contributions up to 10%
• Life assurance
• Company‑wide incentive plans
• Flexible benefits ("Your Choices") including increased holiday, dental, travel, and critical illness cover
• Employee discount schemes
• Employee Assistance Programme & Virtual GP

If you’re looking to accelerate your 3rd line career in a secure, well‑supported environment with outstanding progression opportunities, we’d love to hear from you. Please send your latest CV to be considered.

Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.

If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.