2nd Line Infrastructure Engineer

Leidos; Huntingdon; On-site; GBP 36,000 - 46,000; Full time

Job summary

A leading technology and engineering company in Huntingdon is seeking a 2nd Line Infrastructure Engineer. The successful candidate will provide both remote and on-site support, engage with customers, and document technical processes. Strong skills in virtualized environments and communication are essential. This role includes a competitive salary package and a commitment to diversity and inclusion.

Benefits

Contributory Pension Scheme

Private Medical Insurance

33 days Annual Leave

Flexible benefits including gym memberships

Dynamic Working

Qualifications

• Experience with VMware and Hyper-V.
• Knowledge of Windows Server Environments and AD.
• ITIL 3 or ITIL 4 Foundation level or above.

Responsibilities

• Provide remote and on-site support for infrastructure services.
• Contribute to technical documentation for operational support.
• Provide out-of-hours on-call support.

Skills

Excellent knowledge of Virtualized Environments such as VMware and Hyper-V

Strong Linux system administration skills (Ubuntu / CentOS)

Good knowledge of Microsoft stack technologies

Excellent analysis and problem-solving skills

Excellent communication skills

Tools

Helpdesk ticketing systems

Job description

Overview

2nd Line Infrastructure Engineer

Location: Huntingdon, Cambridgeshire

Security Clearance Level: High – SC

UNLEASH YOUR POTENTIAL

We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and able to work autonomously to achieve day to day objectives with significant results on project or operational deliverables, whilst also owning a variety of activities ensuring compliance with project milestones and customer KPI’s and SLA’s. You must be an effective communicator, comfortable directly engaging with customers and colleagues. You must also demonstrate an analytical and systematic approach to technical challenges.

Are you ready for your next career challenge?

Responsibilities

• Provide remote and on-site support for infrastructure services.
• Contribute towards the creation and ongoing maintenance of technical documentation to support project work or the operational support service.
• Provide out of hours on-call support as required.

Skills and Knowledge

• Excellent knowledge of Virtualized Environments such as VMware and Hyper-V; VMware Horizon is an advantage.
• Excellent knowledge of Windows Server Environments (Server 2008–2022), including OS builds for Windows 10 & 11, AD, DNS, DHCP, and GPO, from design to implementation and support.
• Strong Linux system administration skills (Ubuntu / CentOS).
• Good general knowledge of TCP/IP and networking technologies including load balancing and firewalls.
• Good knowledge of Microsoft stack technologies (SharePoint, Skype for Business / Teams, MS SQL, System Center, Office 365, SCCM & SCOM, Power BI, MS Exchange) and CLI tooling (PowerShell).
• Good knowledge of SAN storage technologies.
• Knowledge of 2 Factor Authentication technologies.
• Some knowledge/experience with scripting.
• Excellent analysis and problem-solving skills with ownership of complex incidents and customer satisfaction.
• Excellent communication skills.
• Experience producing and updating technical documentation to a high standard.
• Knowledge of helpdesk ticketing systems.
• ITIL 3 or ITIL 4 Foundation level or above.

Clearance Requirements

• Clearance to Start SC
• Clearance for Role SC

Additional Information

Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today!

What we do for you

At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops and retains top talent. Our reward scheme includes:

• Contributory Pension Scheme
• Private Medical Insurance
• 33 days Annual Leave (including public and privilege holidays)
• Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
• Dynamic Working

Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.

Who We Are: Leidos UK & Europe – we work to make the world safer, healthier, and more efficient through technology, engineering and science.

What Makes Us Different: Purpose, Collaboration, People — we support flexible work, learning opportunities, and career development. This is a role for the restless and curious who ask, “what’s next?”

Pay Range: £36,700.00 - £45,900.00