25.125 Outreach Advisor - East Midlands

Disclosure & Barring Service; Wales; On-site; GBP 35,000; Full time

Job summary

A prominent safeguarding organization in the UK is seeking a Regional Outreach Adviser to enhance stakeholder engagement across regions. The role involves promoting services to underrepresented communities and ensuring effective communication to improve understanding of safeguarding processes. The ideal candidate must demonstrate relationship-building skills, experience in outreach activities, and the ability to manage multiple projects efficiently. A salary of £34,791 plus substantial pension contributions offered.

Benefits

Generous annual leave entitlement

Flexible working opportunities

Civil Service Pension with 27% employer contribution

Qualifications

• Proven ability to work under pressure and manage multiple tasks efficiently.
• Experience engaging diverse groups.
• Demonstrable ability to develop and deliver presentations.

Responsibilities

• Promote DBS as a Safeguarding Organisation.
• Support DBS colleagues in delivering services effectively.
• Produce monthly and ad hoc activity reports.

Skills

Relationship Development

Confident Communication

Stakeholder Engagement

Problem Solving

Event Management

Tools

MS Teams

Job description

The Partnerships Strategy and Impact Directorate incorporates core functions critical to the outcomes in the DBS Strategy 2025-28. The Partnerships Team sits within the Strategy and Impact Directorate.

The Partnerships Team serves four primary purposes: Regional Outreach & National Stakeholder Engagement, Senior Stakeholder Engagement, Partnership Development and External Events.

Regional Outreach Advisers play an active part in delivering the Regional Outreach programme of work, including engaging with under‑represented groups, sectors and communities to raise the profile of DBS.

You will be responsible for proactively developing and maintaining effective and purposeful relationships with a broad range of regionally focused stakeholders from grass roots through to regional organisations.

Ideally you will live in or around your region and have a good understanding of the communities within your region. You will have the ability to identify and overcome barriers, build trust and develop DBS influence across the safeguarding and employment landscape, working collaboratively with others to enable DBS to achieve its strategic aims and objectives.

You will actively listen to what our stakeholders, partners and customers are saying to ensure DBS takes their needs into consideration when developing products and services.

As a confident communicator, you will provide information to external stakeholders in a way that suits their needs to improve their understanding of DBS products and processes.

As a Regional Outreach Adviser, you will work closely with your fellow Regional Outreach Advisers and the Regional Outreach Manager to ensure engagement activity is consistent, focused and best practice is shared. You will support DBS colleagues to deliver their services effectively, removing barriers, delivering key messages, and facilitating collaboration and co‑operation where needed.

As part of the wider Partnerships Team, you will provide support across the wider Partnerships portfolio, identifying regional and sector‑based opportunities through your work and sharing them with Partnership colleagues.

You will provide relevant, concise, accurate reports on your activities to support individual and team contribution to the achievement of one or more strategic, business and team objectives.

As part of the recruitment process, the Disclosure & Barring Service will conduct a sift exercise and interview process. Successful candidates at the initial sifting stage will be invited to a panel interview and a 10‑minute presentation. Feedback will only be provided if you attend an interview or assessment.

Responsibilities

• Promote DBS as a Safeguarding Organisation
• Be responsible for the implementation, development and delivery of the DBS Outreach nationally
• Act as a single point of contact for all DBS‑related enquiries for organisations within your region, respond effectively to enquiries about DBS products and services
• Support DBS colleagues to deliver their services effectively by removing barriers to sharing information, delivering key DBS messages, and facilitating collaboration and co‑operation with stakeholders
• Proactively identify opportunities for regional stakeholder engagement and outreach, develop and deliver them in collaboration with stakeholders and colleagues
• Develop, deliver and own stakeholder and partner engagement opportunities in collaboration with colleagues and stakeholders at a regional or sector‑based level
• Support regional advisers by covering regional activity when required
• Contribute to the evaluation of the Outreach Programme
• Produce relevant, concise, accurate monthly and ad hoc activity reports
• Maintain a high‑level understanding of the safeguarding landscape locally and nationally, considering its relevance to DBS products and services
• Present information to internal and external audiences, explaining complex processes
• Contribute to the development and maintenance of corporate engagement materials in collaboration with the Communications Team, colleagues and stakeholders
• Support and contribute to the delivery of an external events programme to raise the profile and awareness of DBS and its products and services, build trust in DBS and increase its influence on the environment in which it operates
• Be prepared to attend training and development courses on an ongoing basis to develop additional skills
• Support the delivery of the wider team goals by being an active member of the team

Corporate Duties

• Support the Head of Partnerships in their role as a member of the Directorate Leadership Team (DLT)
• Some travel, including overnight, will be required as part of this role

Qualifications

• Ability to work under pressure in a changing environment, coping well with ambiguity and conflicting priorities, and managing multiple tasks/projects competently and efficiently, while maintaining high standards
• Ability to share complex information in an accessible way
• Ability to work autonomously or as part of a team
• Ability to develop and maintain effective relationships with stakeholders
• Persuasive, strong, and skilled communicator verbally and in writing
• Experience of working with and engaging diverse groups
• Experience of developing and delivering events for a large organisation through multiple formats, eg online and in person
• Experience of problem solving and troubleshooting
• Experience of working or volunteering in a safeguarding role or in an environment where safeguarding was a key consideration
• Demonstrable ability to develop and deliver presentations to raise awareness and promote the role of an organisation or service
• Proficient and a good understanding of MS Teams and its functionality

Desirable Criteria

• Experience of using stakeholder management tools or systems
• An understanding of the legislation relevant to DBS
• Knowledge of the safeguarding and/or employment sector
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Delivering at Pace

Nationality Requirements

• UK nationals
• Nationals of the Republic of Ireland
• Nationals of Commonwealth countries who have the right to work in the UK
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the EUSS
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Benefits

• Generous annual leave entitlement
• Excellent maternity, paternity and adoption schemes (after a qualifying period)
• Commitment to the health and wellbeing of our employees
• Employee Assistance Programme
• Flexible working opportunities
• Eyecare voucher scheme
• Occupational Health Service including referrals for counselling and physiotherapy
• 24/7 Counselling and Wellbeing Service
• A Civil Service Pension with an average employer contribution of 27%

Alongside your salary of £34,791, Disclosure & Barring Service contributes £10,078 towards you being a member of the Civil Service Defined Benefit Pension scheme.