2188 - Senior Project Support Officer

Construction Industry Training Board; Peterborough; Hybrid; GBP 43,000; Full time

Job summary

A leading educational organization in Peterborough is seeking a Senior Project Support Officer to support a high-profile transformation programme. This full-time role involves ensuring robust governance and planning, delivering high-quality project support, and maintaining documentation standards. Candidates should possess project management qualifications and experience with large-scale programmes. A strong working knowledge of project governance and advanced data analysis skills in Power BI and Excel are essential. The position offers a comprehensive benefits package and the opportunity to contribute to significant change within the organization.

Benefits

33 days holiday per year

Flexible benefits including childcare vouchers

Pension scheme

Employee discounts

Long service awards

Qualifications

• APM PFQ, PRINCE2 Practitioner, or equivalent project management qualification.
• Proven experience supporting large-scale programmes or portfolios.
• Strong understanding of project governance, risk, and issue management.

Responsibilities

• Deliver high-quality project and programme support.
• Coordinate programme reports and dashboards.
• Support day-to-day programme controls.

Skills

Project governance

Risk management

Advanced Excel

Power BI

Communication

Education

APM PFQ, PRINCE2 Practitioner or equivalent

Tools

MS Project

Project Online

Job description

Overview

Senior Project Support Officer – Location: Peterborough. Hours of Work: Full-time (35 hours per week). Working Pattern: Based in Peterborough with flexible working with at least 1 day in the office per week, subject to business requirements. SC2 - £42,642 per annum. Duration: 1 year Fixed Term Contract.

You’re in the right place at the right time. We’re CITB and we’re bringing a wide range of exciting career opportunities as we drive forward our plans for the Construction Industry. This is a unique opportunity for brilliant people to join our team and get involved in helping to shape our organisation and achieve our shared ambitions. CITB’s job is to attract talent and support skills development across the construction industry. And we need ambitious, talented people like you to make it possible.

CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies. Our main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today’s society.

About the role

We are seeking an experienced and dynamic Senior Project Support Officer to join our recently established Central Portfolio Office (CPO) to work directly on a high-profile transformation programme that spans multiple areas of the business. You will work closely with the Programme Manager and Senior Responsible Owner (SRO) to ensure there is robust governance, planning and reporting across the programme and its constituent projects and workstreams. You will play a critical role in ensuring the programme is delivered successfully with proportionate governance, transparency and control.

This is a key role in supporting the successful delivery of change at CITB by ensuring projects and programmes comply with the CITB Project Design and Delivery Framework, by overseeing the needs of the changes, projects and portfolio to support overall governance, whilst ensuring that all improvement initiatives and portfolio projects follow the agreed delivery framework, policies and practices.

Key Responsibilities

• Deliver high-quality project and programme support, ensuring adherence to governance, quality, and assurance standards.
• Coordinate programme reports, dashboards, and board papers.
• Support day-to-day programme controls (RAID management, planning, resourcing, benefits tracking).
• Maintain programme documentation, support audits and reviews, and ensure documentation standards.
• Manage schedules, track progress, highlight risks, and support financial tracking.
• Develop Power BI dashboards, maintain data integrity, and contribute to portfolio-level reporting.
• Refine PMO tools and processes, capture lessons learned, and promote standardised frameworks.
• Liaise with internal and external stakeholders, prepare communications and coordinate board meetings.
• Mentor Project Support Officers and help build team capability.

Essential

• APM PFQ, PRINCE2 Practitioner, or equivalent project management qualification.
• Proven experience supporting large-scale programmes or portfolios within a structured environment (e.g. APM, PMI, PRINCE2, Agile).
• Strong understanding of project governance, risk and issue management, and programme reporting.
• Advanced Excel and Power BI capability for data analysis and dashboard creation.
• Experience with MS Project, Project Online, or equivalent PPM tools.
• Excellent communication and organisational skills, with the ability to manage multiple priorities.

Desirable

• Familiarity with the Government Functional Standard for Project Delivery (GovS 002).
• Experience working within a public sector or arm’s-length body environment.
• Knowledge of change and benefits management approaches.

Benefits

• 33 days holiday per year (Including bank holidays).
• Flexible benefits including childcare vouchers, cycle to work and insurance.
• Pension scheme.
• Employee discounts.
• Long service awards.
• CITB recognition scheme.
• Employee assistance programme.

Please note that we reserve the right to close the vacancy prior to the stated closing date. Applications will be reviewed on an ongoing basis, therefore early applications are encouraged to avoid disappointment.