2026 Pensions Administration Industrial Placement Programme, Croydon

Isio; Croydon; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading pensions administration firm located in Croydon is offering a 13-month Industrial Placement Programme starting June 2026. Ideal for university students on track to graduate in 2028, this placement provides hands-on experience in pensions administration, with responsibilities including calculating member benefits and providing client support. Successful completion could lead to a full-time role post-graduation, and offers a competitive salary along with various perks.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Flexible benefits package

Qualifications

• You will be in full time university study and be on track to graduate in 2028.
• Available for full time work from 29 June 2026 – 31 July 2027.
• On track for achieving a 2.2 in your university degree subject.

Responsibilities

• Calculating member benefits.
• Producing letters, emails and reports based on set templates.
• Provision of first line call support.
• Prioritising work to ensure delivery in accordance with client Service Level Agreements.
• Processing member and scheme events within targets.

Skills

Excellent communication

Enthusiasm and motivation

Excellent time management

Great team worker

Education

On track to graduate in 2028

Job description

2026 Pensions Administration Industrial Placement Programme, Croydon

Overview

Length of programme: 13 months: 29 June 2026 – 31 July 2027 (fixed programme dates)

Location: Croydon

Entry Requirements:

• You will be in full time university study and be on track to graduate in 2028
• Available for full time work from 29 June 2026 – 31 July 2027 (fixed programme dates)
• On track for achieving a 2.2 in your university degree subject
• We are not able to provide visa sponsorship for this position and therefore you will need to be able to work in the UK without the need for visa sponsorship now or in the future.

Working in Pensions Administration at Isio

Pension schemes are part of the backbone of the UK savings industry – relied on by millions of people to provide a reliable and secure income in retirement.

Isio’s third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively.

Pensions Administration is a key growth area for Isio and this Industrial Placement programme offers the opportunity to get more insight and build valuable experience of both technical pensions knowledge and effective workplace skills.

From day one you will be part of our support team that provides a first-class customer service to pension scheme members.

You will be involved in providing the administration services to a portfolio of pension scheme clients that range in size.

You will be trained how to manage all day-to-day activities across your allocated client portfolio as well as helping to deliver reports and ad-hoc projects.

Success in the placement may well lead to an offer to start a career in Pensions Administration after you complete university without needing to apply.

What you will be doing

This immersive experience would not only help you put what you've learnt into practice, but could also provide invaluable professional contacts, help to narrow down your career aspirations and potentially secure a full-time job offer after graduation.

During your Placement you will get the opportunity to develop analytical and problem-solving skills whilst developing your inter-personal skills as part of a team in a professional environment. You will be involved from day one with the work that we do for our clients and members.

• Calculating member benefits.
• Producing letters, emails and reports based on set templates as well as producing bespoke communications when required.
• Provision of first line call support.
• Prioritising work to ensure delivery in accordance with client Service Level Agreements.
• Processing member and scheme events within targets ensuring compliance with internal standards and scheme and legislative rules.
• Sensitively and accurately assisting members with their queries to ensure we deliver a first-class service.
• Participating in administration specific reports and projects.

Key attributes we are looking for in Industrial Placement students

As a people first business personal attributes are just as important as academic qualifications. So, there’s a few things we’re looking for from our placement students including:

• Excellent communication - the ability to communicate with people
• Enthusiasm and motivation – a unwavering desire to provide an excellent customer service to our clients and members.
• Excellent time management – the ability to manage multiple tasks and deliver to deadlines.
• A great team worker - the ability to work as part of a team in a busy, fast-paced environment.

Demonstrated Commitment to our Core Purpose:

• Power in Partnership: We work in partnership with our clients and each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients and society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise, and it is people’s lives that we affect through our advice.

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

• A competitive salary
• 25 days annual leave, plus bank holidays and two ‘Company’ days – a celebration day for you and an extra day over Christmas, and the option to purchase additional holidays
• A flexible benefits package

You can find out more about Isio and the benefits we offer here: Isio - Careers & Benefits

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email [e-mail]

What’s next?

Click on ‘apply’ below and follow the simple application process online.