2-Month FTC Credit Controller

Infinigate Cloud; Fareham; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Credit Controller to join their EMEA Credit Control team on a 2-month fixed-term contract. This role offers the opportunity to work independently while collaborating with various departments, particularly within finance. The ideal candidate will be self-motivated, detail-oriented, and skilled in managing customer relationships to ensure timely collections. With a hybrid working model and a supportive team environment, this position not only promises career growth but also a chance to implement effective processes that contribute to the company's success. If you're ready to take on this exciting challenge, this is the role for you.

Benefits

25 days annual leave rising to 28

Day off on your birthday

2 paid volunteer days per year

Life assurance of 4 x basic salary

5% employer matched pension contributions

Private medical insurance

Employee assistance programme

Free parking

Complimentary refreshments onsite

Qualifications

• Proven experience in a fast-paced credit control environment.
• Ability to work independently and manage customer relationships.

Responsibilities

• Manage sales ledger debt and ensure collections meet KPI targets.
• Build customer relationships for timely fee settlements.
• Suggest improvements for cash collection efficiency.

Skills

Accounting systems proficiency

Communication skills

Self-motivation

Attention to detail

Education

Experience in credit control

Job description

Infinigate Cloud is an award-winning cloud distributor and Microsoft Indirect Provider offering a value-add service to customers with a portfolio of cloud, managed and professional services.

Infinigate Cloud places ‘people’ at the heart of all we do – whether that is our partners, their customers or the wealth of carefully selected subject matter experts that make up our team. Our purpose is to help our partners grow profitable, future-proof cloud businesses achieving sustainable and long-term growth. Infinigate Cloud is only successful if our partners are successful.

Role Purpose

Infinigate Cloud is seeking an exceptional Credit Controller to join their EMEA Credit Control team for an initial 2-Month Fixed Term Contract. To be successful in this role, you will be a confident professional with exposure to a fast-paced and multi-focused credit control environment. You will need to bring your creativity and attention to detail as this role, though reporting to the Group Credit Manager and liaising with the wider Credit Control team, is a sole function for the Infinigate Cloud entity. If you are motivated to work independently, communicating with multiple departments and working closely with the finance team, this may be the right opportunity for you.

We are seeking a candidate who can be available immediately. We offer a hybrid working pattern based in our beautiful Fareham offices on Cams Hill Estate. Infinigate Cloud offers a warm welcome and career growth through exposure and the opportunity to implement structure and processes with the support of a solid Finance and Credit Control team.

Duties & Responsibilities

1. Manage sales ledger debt, ensuring collections meet KPI targets and proactively addressing potential payment defaults.
2. Build customer relationships to ensure timely fee settlement and manage cancellation requests professionally within KPI guidelines.
3. Enforce settlement fees and collect debt in line with contractual obligations, collaborating with account management and sales teams when needed.
4. Suggest and implement improvements for cash collection efficiency and productivity, while identifying and mitigating risks.
5. Maintain customer accounts, monitor credit limits, and address customer queries, working with the Senior Billing Administrator as necessary.
6. Ensure accurate financial paperwork, adhering to ISO standards and maintaining proper audit trails.
7. Handle legal collections, produce daily cash collection reports, and assist in meeting cash targets and reducing debtor days.

General Skills

• Competent in using accounting systems

Personal Requirements

Infinigate’s values underpin a strong collaborative working culture and successful inclusive working environment.

1. Own it! Self-motivated with the ability to work on their own initiative
2. Aim high! Commitment to the delivery of tasks, often under pressure and to deadlines
3. Be open! A team player with a collaborative approach, confident and effective communicator

• 25 days annual leave rising to 28 days with length of service, plus bank holidays. (pro rata)

• Day off on your birthday.

• 2 paid volunteer days per year

• Additional holiday purchase scheme

• Life assurance of 4 x basic salary and group income protection from start date.

• 5% employer matched pension contributions after 3 months service.

• Individual cover for private medical insurance and healthcare cash plan following successful completion of probationary period.

• Hybrid working arrangements and standard office working hours are 9am – 5.30pm

• Employee assistance programme for practical and emotional support.

• Free parking and complimentary refreshments onsite.

If you are interested in applying for this role or have any additional queries on the role, please submit your CV quoting ‘Temp Credit Controller’ to [e-mail].

Seniority level

Associate

Employment type

Contract

Job function

Finance, Accounting/Auditing, and Administrative