12708 - Probation Learning Manager

Ministry of Justice; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A governmental department in the UK seeks an experienced Learning and Development Manager responsible for delivering vital training initiatives. The post holder will lead a team of Practice Tutor Assessors across regions to manage probation qualifications effectively. You'll implement strategic L&D priorities, monitor performance, and support professional development. Strong management and mentoring skills are essential for this role, which also involves regular travel within regions for training events.

Qualifications

• Significant experience in managing staff and developing capability.
• Experience with performance monitoring and setting local targets.
• Ability to manage relationships, even in conflict.

Responsibilities

• Manage day to day delivery of probation qualifications at regional level.
• Engage with stakeholders to implement L&D priorities.
• Lead a geographically dispersed team of PTAs.

Skills

Mentoring/Coaching skills

Leadership

Operational planning

Developing Self and Others

Communicating and Influencing

Making Effective Decisions

Job description

Overview of the job

The post holder will be responsible for the delivery of all Learning and Development (L&D) activities, including Probation Qualifications, along with aiding an NPS region in meeting business needs. Although based within the NPS the post holder is a member of the wider HMPPS L&D team and reports to a Regional Learning Lead.

The post holder manages the day to day delivery of Probation qualifications at NPS Regional level and provides significant inputs in providing the associated L&D for the NPS. This includes being solution focused in developing initiatives to meet business need and engaging the division in the L&D activities available.

The role is a L&D management function and the post holder will be required to apply their professional skills and specialist knowledge to contribute to the effective delivery of probation qualifications and associated L&D programmes.

The post holder will be required to contribute their knowledge and skills in local and national projects to support continuous improvement of NPS/HMPPS L&D design and delivery.

The post holder will have line management responsibilities for a geographically dispersed team of Practice Tutor Assessors (PTAs). The post holder will also be required to mentor and coach other staff in order to support the professional development across NPS, and on occasion, HMPPS.

Summary

Management and deployment of NPS L&D activities to meet the needs of the region. Ability to deploy resources efficiently and effectively to meet business aims/objectives and national targets in conjunction with the Regional Learning Lead.

Contribute to the development of strategic national learning priorities in conjunction with HMPPS L&D, supporting or aligning the breakdown of these priorities into areas of focus for the region and delivering high quality probation qualifications and associated professional skills training across an NPS region.

Manage a geographically spread team of PTAs to meet the needs of the region. The post holder will be expected to travel within the NPS regions and to national events on a regular basis. This will require occasional overnight stays.

Responsibilities, Activities & Duties

• Implement probation qualifications and other L&D activities, exercising autonomy over deployment of resources and decision making to meet priorities and Divisional need.
• Work with Learning Services to develop national probation qualifications policy and the delivery model.
• Engage and influence internal and external stakeholders to effectively implement national and divisional L&D priorities and to address emerging issues.
• Monitor learner progression issues and advise, guide and direct line managers and PTAs.
• Provide line management and development of a team of PTAs and undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Performance Management, Staff Appraisals.
• Undertake investigations for disciplinary, grievance and other hearings.
• Lead on HMPPS/NPS Communications on a range of L&D products including promotion of NPS qualifications and L&D.
• Represent the NPS at national partnerships and development meetings.
• Work in partnership with the L&D Improvement team and the L&D Product Owners to support specific projects/portfolios within Learning Services and the Design Faculty.
• The post holder is responsible for maintaining an effective working relationship with middle managers, HEIs, CRCs, wider L&D colleagues and other stakeholders.
• The role will include deputising at a national and regional level for the Regional Learning Lead.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

• Leadership
• Developing Self and Others
• Changing and Improving
• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions

Essential Experience

• Mentoring/Coaching skills
• Substantial experience of management of staff, including supervision, appraisal and developing capability
• Experience of monitoring performance in area of responsibility against pre-determined targets, setting local targets and effecting necessary improvements
• Operational planning through effective deployment of available resources and staff to meet operational demands
• Experience of working under pressure and to tight deadlines
• Experience of Health and Safety and Equalities management
• Experience of managing people through organisational change
• Experience of successfully managing relationships including where there is conflict