12118 - Probation Services Officer - Wrexham - North Wales PDU

Ministry of Justice; Wrexham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK is seeking empathetic and organized individuals to join the Probation Service as case managers. You will manage individuals on probation, assess risks, and ensure public safety by collaborating with courts and agencies. The role requires effective communication and adherence to equality principles. Starting salary is £26,475 with opportunities for annual pay progression. This role is crucial in helping to turn lives around and contribute positively to the community.

Qualifications

• Ability to supervise and manage risk of individuals on probation.
• Experience in case management tasks and working with diverse populations.
• Commitment to equality and inclusion.

Responsibilities

• Undertake offender management tasks with low or medium risk individuals.
• Liaise with criminal courts and agencies to provide information.
• Conduct visits and prepare reports for court.

Skills

Empathy

Organizational skills

Patience

Job description

Please note that all salaries are as advertised and are non‑negotiable, for new starters joining the service you will commence at the bottom of the scale. If you have any concerns regarding the salary range, please ensure these are raised during the interview process.

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be?

We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service.

If this sounds like you, apply now.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £26,475

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

Overview of the job

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

Summary

To assess and manage the risk (including risk management plans and escalation) posed by people on probation to protect victims of crime and the general public by:

• Liaising, providing information and advice to criminal courts, criminal justice agencies and other partner agencies.
• Supervise and manage risk of those people on probation subject to community sentences, during and after custodial sentences.
• Work with other agencies and groups to prevent crime and meet the needs of victims and people on probation.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

If relevant to the role, some out of hours working may be required (i.e. Courts, Approved Premises, programmes, evening reporting etc.).

Responsibilities, Activities & Duties

• To undertake the full range of offender management tasks with people on probation assessed as low or medium risk of harm and to support the Probation Officer grade in high risk cases.
• When providing case manager support, to contribute to the delivery of the Risk Management plan and report significant changes relating to risk of harm and/or of reoffending or any non‑compliance within agreed enforcement procedures.
• To use computer based systems to produce, update and maintain records and other documentation within agreed timescales.
• Ensure effective referrals to services and facilities and communicate with offender management staff, interventions staff, service providers and external agencies to review progress and associated risks.
• To undertake prison, home or alternate location visits as required in accordance with service procedures and policies.
• To undertake work in the court setting, including the completion of appropriate reports on cases and prosecution of breaches.
• To provide cover within teams as required.
• To deliver and co‑lead accredited programmes commensurate with grade.
• To conduct mandatory alcohol and drug tests as required, and to follow prescribed medication procedures.
• Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
• Demonstrate pro‑social modelling skills by consistently reinforcing pro‑social behaviour and attitudes and challenging anti‑social behaviour and attitudes.
• To work within the aims and values of PS and HMPPS.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.