Technical Analyst

Manhattan Associates; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading supply chain technology provider in Paris seeks a Technical Analyst to enhance their customer support capabilities. This role involves resolving technical issues post-implementation, developing client-specific enhancements, and working with large Fortune 500 companies. Candidates should have a Master's degree in Computer Science or Engineering and experience with Java and SQL, along with a willingness to learn about cutting-edge automation and software solutions.

Qualifications

• Master's degree or foreign equivalent in Computer Science or Engineering required.
• 1 to 2 years of post-Master experience in a software-related technical field.
• Experience programming in Java, J2EE, JavaScript, REST APIs.

Responsabilités

• Utilize technologies and analyze/resolve technical issues post-implementation.
• Develop high-quality, client-specific enhancements in a timely manner.
• Interact with technical architects on the customer side for product deployment.

Connaissances

Java

RDBMS / SQL

JavaScript

REST APIs

Formation

Master's degree in Computer Science or Engineering

Outils

Unix/Linux

Docker

Spring or similar frameworks

Description du poste

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place.

What Drives Us

We have 3 core philosophies that make up what we call the Manhattan Spirit. These philosophies call on each of us to Focus on the Customer, Seize Every Opportunity, and Never Settle. With these concepts as guides, we have become the most sought-after commerce supply chain solution for companies all over the globe. Our teams are diverse, intelligent, collaborative, and fun! At Manhattan Associates, your role would be unique and important as all our employees are essential to building success with our clients and our reputation as a gold-standard in Supply Chain solutions. Named consistently as a Leader in the Gartner Magic Quadrant, Manhattan Associates is further expanding its leadership capabilities by investing in easy to deploy, extensible, and highly scalable cloud-based solutions.

Where You Will Work

Our Customer Services Organization (CSO) oversees all the Customer activities post-implementation of Manhattan Associates’ (MA) product portfolio to a global customer base.

As part of this role, you will utilize technologies, analyze and resolve technical issues that arise post customer implementation involving supply chain software solutions,

Develop high-quality, client-specific enhancements in a timely manner. Primary activities include enhancement development, testing, issue resolution, implementation, and post implementation support.

You will have the opportunity to learn and interact with people from diverse backgrounds and skillsets to enhance your supply chain and technical knowledge while on a path for career growth internally at Manhattan Associates.

Is this for me?

• Are you motivated to solve complex problems in Supply Chain?
• Are you curious to learn about the wave of automation that is driving the warehousing space?
• Do you work with microservices/Service-Oriented Architecture?
• Do you want to learn more about how software solves the variety of problems surfaced by the new e-commerce revolution?
• Do you derive pleasure from seeing the software solutions you design used to meet your daily needs?
• Are you intrigued to learn about the inner workings of some of the largest Fortune 500 companies?

What’s the Big Picture?

Some of the important things you will do in this Technical Analyst role:

• Utilize technologies and analyze and resolve technical issues that arise post customer implementation involving supply chain software solutions.
• Develop high-quality, client-specific enhancements in a timely manner. Primary activities include enhancement development, testing, issue resolution, implementation, and post implementation support.

• Develop in-depth knowledge of the Supply Chain and Omnichannel domains.
• Interact heavily with technical architects and engineers on the customer side to facilitate deployment of MA products
• Will provide technical expertise for the projects of varying sizes
• Assist customers with data integration feeds in and out of the software system
• Become familiar with all dependencies, interfaces, and services required by most areas of an enterprise software system
• Develop technical designs for software extensions to fit the microservices architecture
• Gain a working knowledge of deploying and supporting enterprise software in a leading commercial cloud platform
• Gain a working knowledge of various modes of secure connectivity between software systems that operate in public clouds
• Lead performance engineering and tuning tests to meet customer performance expectations
• Opportunity to learn constantly evolving product functionality to meet fast-changing customer requirements
• Develop technical expertise on cross-cloud data replication architectures
• Facilitate technical workshops that deal with data security and access control to cloud applications

What’s Required of Me?

Required Skills

• Master degree or foreign equivalent degree in computer science, engineering, or a related technical field
• 1 to 2 years of post-Master experience in a software related technical field
• 1 to 2 years of experience programming in Java, J2EE, JavaScript, REST APIs
• Experience with any RDBMS / SQL

Preferred Skills

• Experience in working in Unix/Linux operating systems
• Experience in developing with Spring or similar frameworks
• Experience in using containerization tools (i.e. Docker)
• Knowledge in Cloud Computing

#SA1

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.