Technical Account Manager Architect

Jobgether; À distance; EUR 70 000 - 90 000; Plein temps

Résumé du poste

A global technology partner seeks a Technical Account Manager Architect in France. This role requires at least 5 years of experience in account management and expertise in scalable database systems. Responsibilities include advising clients, leading projects, managing support cases, and collaborating with cross-functional teams. The position offers a competitive benefits package and opportunities for professional development in a flexible, remote-friendly environment, along with generous time-off policies.

Prestations

Competitive salary and benefits

Flexible remote-friendly work environment

Opportunities for professional growth

Equity options

Healthcare contributions

Generous time-off policies

Company-sponsored events

Qualifications

• 5+ years of experience in Technical Account Management, Professional Services, or related roles.
• 5+ years of experience with scalable distributed database systems.
• Strong technical expertise in cloud platforms and system administration.
• Excellent communication skills and team collaboration experience.

Responsabilités

• Act as a primary technical advisor for strategic clients.
• Lead technical projects and client meetings for success.
• Manage L3 support cases with engineering teams.
• Develop and maintain documentation and training resources.
• Mentor team members and share best practices.
• Travel regionally for onsite client engagements.

Connaissances

Technical Account Management

Project Management

Cloud/SaaS platforms

Linux/Unix

Kubernetes

Database Management Systems (DBMS)

Problem Solving

Communication

Outils

AWS

GCP

Azure

Description du poste

Technical Account Manager Architect

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Technical Account Manager Architect in France. In this role, you will act as a strategic technical advisor to enterprise customers, guiding them through onboarding, production launches, and complex deployments. You will provide architectural and technical expertise, manage escalations, and ensure clients derive maximum value from their systems. This position combines consultative account management with hands‑on support, requiring collaboration with engineering, product, and sales teams. You will also lead projects, mentor team members, and contribute to technical documentation and knowledge base resources. The role involves regular regional travel to support customers on‑site and to strengthen relationships. You will play a key part in shaping client success, influencing product roadmaps, and delivering world‑class technical solutions.

Accountabilities

• Act as the primary technical advisor for strategic and enterprise clients, providing guidance on architecture, deployment, and migration
• Lead projects, escalations, and client meetings to ensure ongoing success and satisfaction
• Manage L3 support cases in collaboration with L1 / L2 teams, providing solutions to complex technical challenges
• Partner with Product Management, Engineering, and Sales to influence roadmap and account plans
• Develop and maintain documentation, knowledge base articles, reference architectures, and training resources
• Mentor and support the growth of team members, sharing expertise and best practices
• Travel regionally as needed to support onsite client engagements

Requirements

• 5+ years of experience in Technical Account Management, Professional Services, Senior Support, or Project Management roles
• 5+ years of experience implementing, operating, or supporting scalable, distributed database systems (DBMS)
• Strong technical expertise in DBMS, OLAP, Cloud / SaaS platforms, distributed systems, Linux / Unix, Kubernetes, and system / network administration
• Experience leading complex technical projects and collaborating with multiple engineering teams
• Proficiency with public cloud providers (AWS, GCP, Azure) and their IaaS offerings
• Excellent communication skills and ability to work closely with customers and cross‑functional teams
• Self‑driven, curious, and eager to continuously learn and grow
• A collaborative mindset, global perspective, and problem‑solving orientation

Benefits

• Competitive salary and benefits package aligned with location standards
• Flexible remote‑friendly work environment with global collaboration
• Opportunities for professional growth and career development
• Equity options for employees to share in company success
• Healthcare contributions and comprehensive wellness support
• Generous time‑off policies and support for work‑life balance
• Company‑sponsored events and opportunities to connect with colleagues globally