Spa Manager - (Ocean)

Scenic Tours Europe AG; France; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading cruise company is seeking a talented Spa Manager to oversee all aspects of spa operations aboard their ships. The role involves leading a team, delivering a luxurious wellness experience, and ensuring compliance with safety regulations. Ideal candidates should be fluent in English and another language, possess leadership and organizational skills, and have experience in luxury wellness management. Join us for a unique opportunity to create memorable experiences at sea.

Qualifications

• Fluent in English and one other language (Spanish, French, or Italian).
• Proven experience in mentoring and coaching.
• Strong organizational and communication skills.

Responsabilités

• Lead the spa, salon, and fitness operations at sea.
• Ensure high-quality service aligns with brand standards.
• Manage team scheduling and guest satisfaction.

Connaissances

Leadership

Customer Service

Spa Management

Team Coaching

Organizational Skills

Formation

Hotel School Diploma or similar

Outils

Spa Management Systems

Description du poste

Scenic Cruises

Combining innovative design and state-of-the-art technology, Scenic Eclipse sets the benchmark in 6-star ocean cruising. It’s more than an ultra-luxury voyage: it’s an immersive, all-inclusive exploration and a once-in-a-lifetime experience.

Emerald Cruises

Set sail on the voyage of a lifetime. Whether you’re searching for a tropical haven, looking for sunny shores, wanting to explore new cultures, or longing to relax on board, you’ll discover a world of adventure when sailing with Emerald Cruises.

Our People

At Scenic and Emerald Cruises, our employees are the heart and soul of our operations. They are passionate, dedicated, and committed to delivering exceptional experiences to our guests. We believe in fostering a supportive and inclusive work environment where every team member can thrive and grow. Join us and be part of a dynamic team that values innovation, excellence, and the joy of exploration. Together, we create unforgettable journeys and memories that last a lifetime for both our guests and employees. “Amazing people, creating wonder.”

The Role

We seek a talented and experienced 'SpaManager'.

Description Brief

As Spa Manager aboard Scenic Ocean Cruises, you will lead all aspects of the spa, salon, and fitness operations to deliver a serene and luxurious wellness experience at sea. You will oversee daily operations across treatment rooms, salon services, wet areas, and fitness facilities, ensuring consistent, high-quality service that aligns with brand standards. The role includes managing appointments, guest satisfaction, team scheduling, and training while also directly supporting service delivery in areas such as massage therapy, hair styling, or wellness coaching.

A strong leader and motivator, the Spa Manager is responsible for achieving revenue targets, maintaining inventory accuracy, and enforcing compliance with safety and maritime labor regulations. To be visible andleading and inspiring the team onboard, as well as training them on different aspects of the Spa operation, such as customer service and Company Spa standards.

This role requires a hands‑on approach and the ability to adapt to a dynamic onboard environment.

• Hotel School Diploma or similar preferred
• Fluent English, written and spoken and good knowledge of one other (foreign) language, (i.e. Spanish, French, Italian).
• Proven experience as a coach and mentor
• Proficiency in spa systems
• Excellent organisational, communication, and coaching skills
• Demonstrated shipboard experience is preferred, but not essential
• Previous experience in luxury wellness management in a managerrole

If you have a talent for creating joy and offering genuine, heartfelt service, we encourage you to apply today.