Senior Technical Account Manager - SaaS Cybersecurity (Remote)

DataDome; France; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A cybersecurity firm in France is seeking a Technical Account Manager to lead customer onboarding and ensure effective use of its solutions. The ideal candidate will have at least 5 years of experience with B2B/SaaS products or CyberSecurity, along with expertise in major web technologies. This role offers remote options and a generous benefits package, including health benefits and professional development opportunities.

Prestations

Remote work stipend (€500)

Health benefits via Kenko

Annual leisure allowance (€100)

Office travel allowance for cyclists (€200)

Professional development opportunities

Team building events

Parent care packages

25 days PTO for France

Qualifications

• 5+ years of experience in B2B/SaaS solutions or CyberSecurity.
• Proven ability to prioritize and drive multiple projects.
• Technical understanding of website hosting and architecture.

Responsabilités

• Lead customer conversations and guide onboarding processes.
• Monitor customer health from a technical perspective.
• Resolve technical issues for clients effectively.

Connaissances

B2B/SaaS solutions experience

Apache

Nginx

Varnish

F5

IIS

lambda@edge

HTTP protocols

Kibana

Elasticsearch

Description du poste

A cybersecurity firm in France is seeking a Technical Account Manager to lead customer onboarding and ensure effective use of its solutions. The ideal candidate will have at least 5 years of experience with B2B/SaaS products or CyberSecurity, along with expertise in major web technologies. This role offers remote options and a generous benefits package, including health benefits and professional development opportunities.