Senior ServiceNow Architect — Digital Transformation Leader

The Boston Consulting Group GmbH; Paris; Sur place; EUR 80 000 - 120 000; Plein temps

Résumé du poste

A leading global consulting firm in Paris is seeking a (Senior) Manager or Architect specialized in ServiceNow. This role involves leading complex digital transformation programs, designing end-to-end architectures, and overseeing large platform deployments. Candidates should have 7–15 years of experience in ServiceNow programs, strong expertise in ITSM and ITOM, and excellent client-facing communication skills. The firm emphasizes collaboration and innovation, making it a great environment for industry experts.

Qualifications

• 7–15 years of experience leading ServiceNow programs for large organizations.
• Proven expertise across ITSM, ITOM, and CMDB.
• Hands-on experience implementing Telecom Inventory or other industry solutions.
• Strong client-facing communication and leadership in digital transformation contexts.

Responsabilités

• Lead complex digital transformation programs leveraging ServiceNow’s platform.
• Define target architecture and implementation roadmap.
• Drive large platform deployments and migrations.
• Supervise integration for full-stack visibility.
• Advise clients on ServiceNow governance and best practices.

Connaissances

ServiceNow programs leadership

Client-facing communication

Digital transformation leadership

Integration and data modeling

Outils

ServiceNow APIs

AI Control Tower

Description du poste

A leading global consulting firm in Paris is seeking a (Senior) Manager or Architect specialized in ServiceNow. This role involves leading complex digital transformation programs, designing end-to-end architectures, and overseeing large platform deployments. Candidates should have 7–15 years of experience in ServiceNow programs, strong expertise in ITSM and ITOM, and excellent client-facing communication skills. The firm emphasizes collaboration and innovation, making it a great environment for industry experts.