Senior Customer Ops Analytics Lead - Forecasts & Insights

Doctolib; Paris; Sur place; EUR 50 000 - 65 000; Plein temps

Résumé du poste

A leading healthcare technology company in Paris seeks a Senior Customer Operations Analyst to drive analytics, boost performance, and improve operational effectiveness. The role involves collaboration with various teams, developing forecasting models, and presenting insights to senior leadership. The ideal candidate has strong analytical skills, is fluent in French and English, and has at least 2 years of experience in operations or strategy analytics. This position offers a competitive salary, excellent benefits, and a collaborative work environment.

Prestations

Free health insurance

Parent Care Program

Mental health and coaching services

Flexibility days policy

Lunch vouchers

Work Council subsidy for sports membership

Qualifications

• At least 2/3 years of experience in ops/business/strategy analytics.
• Strong analytical and problem-solving skills.
• Experience with operational KPIs.

Responsabilités

• Develop and implement forecasting models.
• Build and maintain performance dashboards.
• Create actionable insights from complex data sets.

Connaissances

Fluent in French and English

Strong analytical and problem-solving skills

Data crunching

Business communication

Outils

Excel

Data visualization tools

SQL

CRM systems like Salesforce

Description du poste

A leading healthcare technology company in Paris seeks a Senior Customer Operations Analyst to drive analytics, boost performance, and improve operational effectiveness. The role involves collaboration with various teams, developing forecasting models, and presenting insights to senior leadership. The ideal candidate has strong analytical skills, is fluent in French and English, and has at least 2 years of experience in operations or strategy analytics. This position offers a competitive salary, excellent benefits, and a collaborative work environment.