Remote Travel Experience Coordinator

Effortless travel solutions ETS; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel solutions company based in Martinique is seeking a Client Experience Coordinator to be the primary point of contact for clients. This remote role requires excellent communication skills and customer service experience. Responsibilities include client support, ensuring accurate information, and effective problem resolution. The position offers flexible scheduling and opportunities for professional development. Ideal candidates are detail-oriented and comfortable using technology. Compensation details will be discussed during the interview process.

Prestations

Fully remote work environment

Flexible scheduling

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Supportive and collaborative team culture

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Comfortable using technology, online systems, and booking tools.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsabilités

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns during the travel process.
• Ensure all travel-related information shared with clients is accurate.
• Maintain regular follow-up with clients.
• Identify and resolve client issues efficiently.

Connaissances

Excellent communication and interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Technology proficiency

Description du poste

A travel solutions company based in Martinique is seeking a Client Experience Coordinator to be the primary point of contact for clients. This remote role requires excellent communication skills and customer service experience. Responsibilities include client support, ensuring accurate information, and effective problem resolution. The position offers flexible scheduling and opportunities for professional development. Ideal candidates are detail-oriented and comfortable using technology. Compensation details will be discussed during the interview process.