Remote SaaS Customer Success Manager — Growth & Retention

Salt; À distance; EUR 40 000 - 45 000; Plein temps

Résumé du poste

A leading SaaS company is seeking a Customer Success Manager to manage strategic accounts and enhance client relationships. The role involves retention strategies, collaboration with various teams, and the opportunity to work remotely from anywhere in France. Candidates should have over 3 years of experience in a SaaS environment, fluent in French and English, and possess strong communication skills. Competitive salary of €40,000-€45,000 plus bonuses and benefits such as stock options and healthcare are offered.

Prestations

Stock Options

Healthcare

Pension

Restaurant Tickets

Qualifications

• 3+ years of experience as a Customer Success Manager in a SaaS environment.
• Background in the MarTech industry preferred.
• Spanish language proficiency is a bonus.

Responsabilités

• Manage a portfolio of around 40 strategic accounts.
• Focus on retention, development, and revenue growth.
• Collaborate with Sales, Product, and Marketing teams.

Connaissances

Customer Success Management

Fluent in French and English

Communication Skills

Proactive Mindset

MarTech Knowledge

Outils

Salesforce

Planhat

ChurnZero

Custify

Description du poste

A leading SaaS company is seeking a Customer Success Manager to manage strategic accounts and enhance client relationships. The role involves retention strategies, collaboration with various teams, and the opportunity to work remotely from anywhere in France. Candidates should have over 3 years of experience in a SaaS environment, fluent in French and English, and possess strong communication skills. Competitive salary of €40,000-€45,000 plus bonuses and benefits such as stock options and healthcare are offered.