Remote & Flexible Travel Concierge – Customer Support

Effortless travel solutions ETS; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A travel services company is seeking a Travel Customer Representative to support clients from booking to return, ensuring exceptional service throughout their travel journey. The ideal candidate will have strong communication skills and customer service experience, ideally within the travel industry. This role offers 100% remote work with flexible scheduling and opportunities for growth, making it perfect for those passionate about travel and helping others create unforgettable experiences.

Prestations

100% remote work

Opportunities for growth

Travel perks

Supportive team environment

Qualifications

• Proven customer service background, ideally in travel or hospitality.
• Ability to manage inquiries efficiently across multiple platforms.
• Attention to detail in booking and client interactions.

Responsabilités

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide information about destinations, travel documents, and policies.
• Follow up with clients to confirm details and satisfaction.
• Address concerns or complaints with empathy.

Connaissances

Excellent verbal communication skills

Excellent written communication skills

Strong customer service experience

Organizational skills

Proactive attitude

Technology comfort

Passion for travel

Description du poste

A travel services company is seeking a Travel Customer Representative to support clients from booking to return, ensuring exceptional service throughout their travel journey. The ideal candidate will have strong communication skills and customer service experience, ideally within the travel industry. This role offers 100% remote work with flexible scheduling and opportunities for growth, making it perfect for those passionate about travel and helping others create unforgettable experiences.